JAGGAER is the world leader in the development and distribution of web-based SaaS Software for supplier management and supplier integration. We have offices in Europe, the Middle East, Asia and North America.
We have the vision of creating a unique solution that allows optimized usability for procurement professionals in nearly every industry. To achieve this goal, we are constantly working on new innovations, and we see ourselves as pioneers for the future of the e-procurement industry.
JAGGAER is a visionary and rapidly expanding multinational company. We are looking for highly motivated and tech-savvy team members who share our vision and want to help us shape the future of the industry.
Within its support department located in Belgrade, JAGGAER is offering the following vacancy:
Portuguese Technical Support Analyst
Your Main Tasks
- Customer relationship and escalation management on your own responsibility
- Connection point between customers and other departments (development, project management, SAP etc.)
- Supporting and consulting customers in the use of our company software
- Analyzing customer and project specific interfaces and workflows
- Responsible for processes and knowledge of inhouse-solutions
- Knowledge management and documentation
Your Profile
- Excellent written and verbal skills in English and Portuguese are mandatory
- Good understanding of software and logical processes (workflows)
- Strong customer focus, communication skills and highly stress resistant
- Ability to learn quickly and willingness to do so
- Creative, solution oriented and ability to work autonomously
Our Offer
- A positive work environment in a young and motivated team
- Short communication channels and room for your creative ideas
- Education, coaching and support for your personal development
- An international, professional environment with exciting opportunities
- An open-minded and dynamic corporate culture
- Private health insurance
Apply now and be part of our success! Please send your application documents, including the position for which you are applying, your CV, salary expectations and the possible starting date.
Deadline for applications: 02.05.2019.
JAGGAER Serbia
JAGGAER is the world’s largest independent spend management company, with over 2,000 customers connected to a network of 5 million suppliers in 70 countries, served by offices located in North America, Latin America, Europe, the United Kingdom, Australia, Asia, and the Middle East. JAGGAER offers complete SaaS-based Source to Pay eProcurement solutions with advanced Spend Analytics, Sourcing, Supplier Management, Contract Lifecycle Management, Savings Tracking, and intelligent workflow ... Saznajte više
Iskustva zaposlenih
"Hey there! I'm Mihailo, also known as Luča. I specialize in designing digital experiences, particularly for websites, web apps, and mobile apps. Right now, I'm part of the JAGGAER team, where our focus ... " Pročitajte celo iskustvo
Beneficije
- OBUKE, KONFERENCIJE
- TIMSKA DRUŽENJA
- NAGRADE, BONUSI, POKLONI
- EDUKACIJA, PROFESIONALNI RAZVOJ
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- FLEKSIBILNO RADNO VREME
- PORODICA I RODITELJSTVO
- DODATNI SLOBODNI DANI
- RAD OD KUĆE
- OBEZBEĐENA OPREMA ZA RAD
- WELLNESS
- HRANA I PIĆE
- PROGRAM MENTORSTVA
- SPORT I REKREACIJA
- ZDRAVLJE
- PROSTOR ZA OPUŠTANJE
- RAD NA DALJINU
- RADNO OKRUŽENJE
- HIBRIDNI MODEL RADA