About NCR
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Project/Program Management Analyst
Position Summary & Key Areas of Responsibility
- Define Serviceability requirements
- Service Account management
- Develops understanding of TD systems, Sales Operations activities and resolve customer problems.
- Prepares standard reports.
- Works closely with Engineering, Deployment Coordinators and Partners on project implementation within the E, F & I Services Organization.
- Participate in, or lead, process improvement initiatives as assigned.
- Implements and maintains KM sub-components
- Customizes knowledge application features such as navigational views
- Forms project team, facilitates project binder content, conducts project team meetings, owns meeting minutes and risk/issue documentation and resolution.
- Analyzes, designs, and develops well-defined methods and procedures for service related activities
Basic Qualifications
- Bachelors degree in related field from a college or university with two to six years related experience;
- Equivalent combination of education and experience
- Customer focused
- Critical Thinking / Analysis
- Outstanding planning, scheduling, and coordination skills
- Self motivated and can work from high level departmental goals
- A team player that will work well in a cross functional team environment
- Must have proficiency with various software applications including Microsoft Office (Word, PowerPoint and Excel).
- Understands JIT (Just In Time) concepts as they pertain to EF&I Field Projects
- English is a must
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.