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Quality Claim Specialist (OES / IAM)

Robert Bosch d.o.o.

Belgrade

01.02.2019.

ugovor puno radno vreme

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Quality Claim Specialist (OES / IAM)

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple – improving lives. Bosch has been present in Serbia since 1991. In 2006, it was set up as a fully foreign-owned subsidiary, Robert Bosch d.o.o. In 2015 Bosch employed almost 800 associates. Today, Bosch in Serbia is active in three of the company’s business sectors: Mobility Solutions, Consumer Goods, and Energy and Building Technology. In 2015, two new departments in the field of information and communication technologies were opened. The central areas at our Belgrade location develop and support the company's medium and long-term strategy, thus promoting a sustainable growth.

The Automotive Aftermarket division (AA) in Serbia offers a broad range of services towards AA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. AA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.

Job Description:

 Regional complaint management Europe: Analyze and processing of internal/external quality claims (e.g. field claims, 0-mileage, aso.) within the automotive industry of after sales business (OES and IAM), warranty decision for special cases
 Containment measures definition and field observation with close cooperation with product responsible business units
 Documentation of the cases within the SAP-System (8D steps)
 Quality of 8D report assessment
 Problem Solving with quality methods and tools

Qualifications:

► Bachelor or Master technical University education Degree
 Working experience in Quality department
 Fluent English in speaking and written (German language would be an advantage)
 Experience with SAP and good knowledge of Microsoft Office tools (MS Excel, Powerpoint, Outlook)
 Car enthusiast with knowledge of car components
 Strong communication skills and ability to work in international team
 Precise, analytical, motivated, independent, result oriented working behavior with Quality mindset

Additional Information

Personal development | International environment | Flexible worktime options | Inspirational working space and working conditions | Compensation packages | Sports opportunities | Company events

Create and maintain Vehicle Data (vehicle-/engine types, production country, etc.) in Marketing Data Warehouse Expert System (FAS) based on SAP Collect and maintain information about the specific vehicle manufacturer's products used in vehicles (original equipment) Allocate Bosch products to original equipment part numbers and vehicles based on cross reference data

Constantly optimize Marketing Data Warehouse System Constantly check and maintain data quality level of the Marketing Data Warehouse Syste

Create and maintain Vehicle Data (vehicle-/engine types, production country, etc.) in Marketing Data Warehouse Expert System (FAS) based on SAP Collect and maintain information about the specific vehicle manufacturer's products used in vehicles (original equipment) Allocate Bosch products to original equipment part numbers and vehicles based on cross reference data

Constantly optimize Marketing Data Warehouse System Constantly check and maintain data quality level of the Marketing Data Warehouse Syste

Make it happen.

If you believe you are the right candidate, please send your CV in English using Apply button no later than 01.02.2019. Only shortlisted candidates will be contacted. www.bosch.rs/karijera

Konkurs je istekao.
Upoznajte poslodavca Robert Bosch d.o.o.

Robert Bosch d.o.o.

Bosch Grupa Grupa Bosch je vodeći dobavljač tehnologija i usluga. Zapošljava oko 421.000 saradnika širom sveta (od 31. decembra 2022. godine). Grupa Bosch sastoji se od firme Robert Bosch GmbH i oko 470 filijala i regionalnih društava u oko 60 zemalja. Delatnost kompanije podeljena je u četiri poslovna sektora: Mobility Solutions, Industrial Technology, Consumer Goods, i Energy and Building Technology.  Strateški cilj Bosch grupe je da otkriva tehnologije za povezan život i da poboljšava kvalitet ... Saznajte više

Iskustva zaposlenih

"Na kojoj poziciji radiš i šta sve tvoja pozicija obuhvata? Trenutno sam na praktikantskoj poziciji Supply and Demand Planner Intern. Moj posao se najviše zasniva na podršci ostalim planerima i kontaktu ... " Pročitajte celo iskustvo

Beneficije

  • EDUKACIJA, PROFESIONALNI RAZVOJ
  • ORGANIZOVAN PREVOZ
  • OBEZBEĐEN PARKING
  • ZDRAVLJE
  • NAGRADE, BONUSI, POKLONI
  • HRANA I PIĆE
  • TIMSKA DRUŽENJA
  • FLEKSIBILNO RADNO VREME
  • OBUKE, KONFERENCIJE
  • SPORT I REKREACIJA
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