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Konkurs je istekao.

Receptionist

Dukley Hotels & Resorts

Budva (Montenegro)

27.09.2018.

ugovor puno radno vreme

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Nestled in a picturesque bay featuring beautiful private beaches and awe-inspiring views, this is a gorgeous seaside retreat. Deluxe apartments overlooking the crystal clear Adriatic sea make Dukley Hotel one of Montenegro’s premier holiday destinations.

We are looking for position:

Receptionist

Budva (Montenegro)

REPORTS TO:

  • Operation Manager

POSITION SUMMARY:

  • Ensuring efficient day to day operation of the Front Desk. Acting as a face of company where being friendly and having courteous manners are vital. Active support of senior Front Office colleagues in all aspects of customer service

 DUTIES AND RESPONSIBILITIES:

  • Adequately addressing all guest requests on time and by the highest standards, ensuring an effective check in & out process, including a complete billing procedure
  • regular and timely reporting of the superiors feedback from guests and clients ensuring the highest level of service at all times
  • participation in trainings, as well as assistance on night shift if needed, knowing the categorization of accommodation, price, package, other knowledge if necessary for carrying out daily obligations
  • increase room occupancy using additional sales techniques (up-selling) and promotion of hotel services and additional content, appreciation and recognition of hotel procedures regarding acceptance of hotel applicable payment methods
  • compliance with safety, fire regulations, tracking the standards of the hotel brand, assistance to other sectors as needed

REQUIREMENTS:

  • Mandatory knowledge of the Opera management system in the hotel industry
  • Secondary education, orientation in the field of tourism will be considered an advantage
  • Positive attitude towards commitments and exceptional communication skills
  • Commitment to the realization of the highest standard of service
  • Kindness and pleasantness in dealing with guests, clients and employees
  • Ability to work alone, as well as work in a team
  • Fluent in English, written and verbal. Italian or Russian is an advantage
  • Well mannered with strong attention to detail

EXPERIENCE:

  • 2 years of experience as a Receptionist or in similar Customer Service related position

Successful candidates will be invited for an interview.

Join our team; send your application electronically in English.
Only short listed candidates will be contacted.

All applications will be handled with absolute confidentiality.

Deadline for applications: 27.09.2018.

    Konkurs je istekao.

    Dukley Hotels & Resorts

    • Mediteranska br. 1, Crna Gora
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