For over 25 years, Move One has provided seamless international logistics solutions, corporate relocations, moving and storage, and pet shipping services across the globe. A leader in emerging and frontier markets, we understands our customer requirements and difficulties they face operating in challenging environments. Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project. We are not just a logistics company, nor a moving company but we are Move One.
Move One
When it’s Not Just a Box
Relocation Consultant
Belgrade
The Move One Relocation Consultant is the primary point of contact for the assignee during any immigration service.
The responsibilities of the Immigration Consultant include:
- Contacting the assignee and clearly explaining the service to be provided and any related procedures and time lines;
- Verification of answers initial questions and identification of the applicable full procedure;
- Verification of special needs, interests, or requirements with the assignee, customer and HR manager, before and during the immigration service;
- Provide clear guidance on the procedure, requirements, time lines, and documents required for the process with indication who provides documents, what format and specific requirements for documents;
- Maintaining consistent contact with the assignee, customer and HR Manager throughout the service;
- Recording vital service related information in viaRELO daily by completing comments, statuses, time-tracker, costs other fields;
- Preparing all necessary applications, forms and submission at the appropriate authorities in order to obtain permits or other documents related to foreign worker's legal stay in their location;
- Providing clear and timely updates and service reports to any Move One clients for whom they are providing services;
- Tracking upcoming expiration dates in viaRELO and notifying the appropriate contact;
- Maintaining regular communications with the local immigration/labour authorities and remaining up to date on the immigration and labour regulations related to foreigners in their location; Reading regularly press and orders with information connected with immigration procedures. Updating manager on any changes in the related law.
Qualifications and Competence Requirements (education, training, experience):
- University degree;
- Service industry work experience;
- Strong PC skills;
- Knowledge of local immigration/labor regulation is preferable.
Professional Attributes
- Sophisticated manner (ability to relate to people, clients and staff, at all levels);
- Strong service inclination and customer orientation;
- Ability to communicate clearly, concisely and with confidence (verbally and in writing);
- Excellent listening skills;
- Strong analytical skills;
- Accuracy and Punctuality;
- Attention to detail.