We are looking for:

Senior Active Directory Systems Engineer

Location: Novi Sad / Belgrade

Who are we?

CCBill forms part of CWIE LLC based in Phoenix Arizona, under which there are two main companies, CCBill and Phoenix NAP.

CCBill handles online payment processing services and affiliate marketing solutions while PhoenixNAP offers a state of the art Data Centre, Secured Cloud Services, Secured Servers and Colocation. We’ve been operating in the USA since 1993 and have offices in Malta, Amsterdam and Novi Sad, Serbia.

We operate out of datacenters in Phoenix, Ashburn, Atlanta and Amsterdam with more than 1000 network devices and maintain 5000 servers across all locations and deployment of 100,000+ in systems over the last 3 years. Our enterprise systems and infrastructure spread across 3 locations to ensure high availability, disaster recovery and redundancy. We comply strictly within PCI DSS standards and are accredited twice yearly.

One of the great things about working with our company, besides the enterprise level systems, is the ability to use the latest cutting edge technologies and work alongside a talented, creative and professional team.

The Candidate

The Senior Active Directory Systems Engineer is responsible for the design, implementation, and support of Microsoft Active Directory and Windows-based systems across the enterprise. This role requires in-depth knowledge of Active Directory that includes extensive AD design, migration, and administrative experience in a multi-site, multi-national enterprise including Multiple Domain Forests, Sites, Roles, Group Policy, Schema, Replication, Security and related technologies including but not limited to Windows 2012 R2, PowerShell, Dell Active Roles (ARS), DNS, PKI and Certificate Authorities, Windows Clustering and HA, VMware ESXi, and NetApp Storage. The role provides top-level support for enterprise-wide initiatives, project and service requests.

Key Job Responsibilities:

• Lead the redesign, implementation and support of a highly available AD infrastructure platform
• Manage Active Directory infrastructure for the Enterprise
• Provide capacity planning and performance monitoring for enterprise systems
• Responsible for daily technical operations and service request resolution
• Identify and mitigate issues that impede application service delivery
• Research improvements or shortfalls of existing applications and make suggestions
• Gather or relate technical requirements to/from non-technical people
• Be able to support and assist technical and non-technical customers
• Accountable for success of projects and duties assigned
• Investigate and report on new technologies and systems as requested
• Develop strategies to implement systems into the company’s Infrastructure
• Document all designs, systems and procedures
• Serve as escalation point for complex support issues
• Design, propose and build reliable business systems.
• Perform monitoring and preventative maintenance on application servers
• Troubleshooting advanced multi-application process issues
• Keep informed of company and departmental policies
• Other duties as assigned
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Skills Required:

• B.S. degree in Computer Science or 10+ years’ experience in a global IT infrastructure environment
• MCSE Certification or significant progress towards certification is required
• PowerShell scripting experience
• Strong grasp of network design and security
• Experience with Virtualized Environments including ESXi
• Experience with SANs or NAS including NetApp Storage devices
• Experience with ITIL or ITSM processes
• High degree of professionalism
• Demonstrated excellent interpersonal skills
• Ability to interface effectively with all levels of employees/management
• Ability to stay focused to ensure that projects are completed accurately and on time
• Demonstrated excellent organizational skills
• Ability to prioritize and complete multiple interdepartmental tasks in a timely fashion.
• Excellent verbal and written communication skills

Physical Requirements

• Ability to sit for long periods of time
• Ability to type for long periods of time

Attendance Requirements

• This position is full time. Employee is expected to work 40 hours weekly
• Employee will be part of a 24/7 on-call roster
• Schedule will be determined by the supervisor. Employee is expected to follow the schedule
• Employee is to report to his or her supervisor if unable to attend work

POSITION SUCCESS CRITERIA:

• Facilitate in the design, deployment, and ongoing success of the corporate Active Directory Infrastructure.
• Ensure Production environment platforms remain available at 98% uptime efficiency
• Ensure that production support issues are initially responded to in 15 minutes or less or are escalated to management.
• Develop your skills and knowledge as an engineer and continue to improve your abilities
• Broaden your knowledge of the technologies that we use, read up on new technologies, develop the ability to suggest technologies and keep abreast of what is happening in the industry.
• Develop and maintain a good working relationship with other teams and business units.
• Report status and concerns to management while at the same time proposing potential solutions to address these concerns.
• Provide ideas and solutions for long-term platform improvements and research work.

What we offer:

• Highly talented, professional and friendly team
• The ability to use cutting edge technologies
• Introductory training
• Possibility for personal and professional growth
• Flexible working hours
• Colorful offices
• Unlimited soft drinks, tea, coffee and fruit
• Social activities and very friendly working environment
• All benefits paid pursuant to relevant Serbian laws​

If you are interested in this position, please send a covering letter and CV in English!

Deadline for applications: 15.05.2016.