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Senior Infrastructure Architect


Your Key Responsibilities will be:

  • to design, deploy, manage and operate enterprise-level platforms to host TLScontact applications,
  • to collaborate with a team of distributed staff and consultants to deliver complex software solutions,
  • to help to design and build distributed systems and reliable, fault-tolerant software,
  • to create self-service and automated environments to reduce administration and BAU to the bare minimum, along with on-boarding material (best practices, documentation) for the teams using those environments,
  • in an Agile environment, work with solution architects, product owners, and software engineers to create environments that match the business and functional specifications, use-cases and tests plans,
  • to work along with onshore and offshore engineering team members with regards to sprint planning, release planning, and work prioritization across the portfolio,
  • to perform root cause analysis of technical issues and participate in remediation of incidents.

Essential Requirements:

  • Master Degree in Computer Science or related field,
  • 6+ years of professional experience with Infrastructure Architecture,
  • Solid understanding of secure Internet protocols and mechanisms to implement them,
  • Experience administrating large, multi-account Cloud Computing and hybrid environments (Landing Zone concept),
  • Experience operating distributed, containerized applications with Docker and Kubernetes,
  • Experience implementing and operating monitoring solutions,
  • Excellent knowledge of AWS, DevOps, CI/CD,
  • Demonstrated experience writing Infrastructure-as-code using some of the following tools: Terraform, CloudFormation, Ansible, Puppet,
  • Knowledge and experience with the following systems: Linux (RHEL), Bash, Git, Docker, Kubernetes, Consul, Packer, HAproxy, Apache HTTPD, Nginx, PostgreSQL, Jenkins, Nexus, JIRA, Elasticsearch, Logstash, VMware.
  • AWS Certified SysOps Administror and/or Solutions Architect,
  • Strong verbal and written communication in English,
  • Excellent critical thinking and analytical skills.

Desirable Requirements:

  • Experience in Corporations,
  • Experience of working abroad and / or in an international organization,

We offer:

  • Employment on indefinite period of time,
  • A nice and interesting working environment.

Who we are:

TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of exceptional customer experience in all our countries of operations. We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers. 

Deadline for applications: 27.07.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

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