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Konkurs je istekao.

Service Delivery Manager

DEVTECH d.o.o.

Novi Sad

28.06.2017.

ugovor puno radno vreme

DEVTECH d.o.o.

devtechgroup.com

Devtech provides Cloud enablement solutions to ISVs, Cloud Service Providers, Fortune 500 and some of the world’s largest telecommunication companies. Having been founded in late 2012, we are a fast-growing global company with over 150 employees and a focus on solving business challenges within the Cloud industry.

We are looking for highly motivated individual for our office in Novi Sad to fill the following position:

SERVICE DELIVERY MANAGER

Location: Novi Sad

Description:

Your responsibility as a Service Delivery Manager is to manage the entire end to end cycle of service delivery, from the sales handover to the support & maintenance lifecycle handover. Devtech has been built on partner referral and recommendations, and we expect you will continue to provide a top-notch experience to our partners in this front-facing role.

As a Service Delivery Manager, you will be accountable for:

  • Thorough understanding of partners’ complete requirements within the contract, as well as liabilities related to project
  • Establishing project tasks, deadlines and phases, based on the contract
  • Ensuring all necessary tools and environments are available for team members to achieve their goals successfully, based on technical requirements defined by Team Lead and Solution Architect
  • Supervising work on project tasks to meet deadlines, covering the complete end to end cycle
  • Identifying and managing project risks, as well as identifying and applying solutions to achieve productivity and quality
  • Managing partner’s expectation to ensure high level of satisfaction
  • Reporting on project health and progress towards goals
  • Capturing lessons learned and driving continual improvement

As a candidate, we expect you to possess:

  • 4+ years of experience in project management
  • Proven track record, having completed multiple projects of different types from start to finish
  • Ability to manage multiple projects, autonomously drive and prioritize your workload in cross-functional and fast-paced environments
  • Experience in Agile methodologies
  • Ability to grasp new technical concepts
  • Excellent verbal and written communication skills in English
  • Proficiency in other languages, which will be considered as an asset;
  • University degree in computer science, or equivalent experience in the IT sector.

What we offer is:

  • Secure and stable job, competitive salary and benefits package
  • Opportunity for career development at the very cutting edge of today’s IT
  • Attending various IT conferences in the region and abroad
  • Private health insurance
  • Free Business English lessons
  • An open, informal and fun atmosphere
  • Team Building activities
  • Stock options and profit sharing
  • Remote work options
  • Snacks, drinks, fresh fruit, and an occasional beer
  • Chill out lounge with sofa, lazy bags, 42’’ TV, Xbox 360, PlayStation 4, table football and more

Deadline for applications: 28.06.2017.

    Konkurs je istekao.

    Devtech

    Devtech is a global digital innovation company that helps emerging and Fortune 1000 businesses transform, scale, and disrupt through digital and cloud technologies. As a trusted partner to some of the world’s leading companies such as Google, Nokia, Ingram Micro, Mimecast, Acronis, Telecom Italia, Dogado, Coca-Cola, HBO, and others, we help our clients envision and develop next-generation technology solutions that drive business outcomes. Founded in 2012, Devtech successfully bootstrapped the business…

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