Job listing has been deactivated

This job listing has been deactivated 06.11.2018 at the request of the employer.

Trizma d.o.o.

Trizma is a dynamic Business Process Service Provider, operating in South East Europe, offering to its global customers the next generation of outsourcing services.


ACCELERATE
 BEYOND is our approach to outsourcing in which we UNDERSTAND business of our clients and end user needs, EVOLVE the business processes and models and we ACCELERATE together to maximize the full business potential. We do all in a synergetic manner, achieving unique customer experience over time.

Service Design Analyst – Services Technology Team

Key Areas of Responsibility:

  • Work closely with other members of the Services Design & Engineering Team to implement a multi-functional business solution.
  • Assist with assigned portions of the roll out schedule and work with counterparts to insure the activities are performed and instituted.
  • Assist with translating current and future design documentation & deliverables to develop the Services R2 footprint application. 
  • Assist with the completion of the design documentation where applicable in each roll out for country and statutory specific requirements.
  • Responsible for specific unit testing and unit test data creation efforts and coordination/support with the testing teams. 
  • Coordinate activities with management and project managers, as needed.
  • Coordinate with Services Track Leads and team members on functional area requirements, resolving outstanding intra and cross- team issues, and ensuring work plan deliverables and tasks are met within deadlines.
  • Responsible for issue identification and status reporting at the team level.
  • Responsible for cutover task management as assigned.
  • Work directly with the IT Services on cutover activities/plan.
  • Deliver project milestones on time and within budget, with quality.

Basic Qualifications:

  • BS/BA in Management Information Systems, Computer Information Systems or equivalent degree or business related to experience with technical background.
  • Strong understanding of current Incident Management processes and systems.
  • Strong project management and organizational skills.
  • Self-motivated, customer focused.
  • Strong written and oral communication skills.
  • Strong team orientation.
  • Ability to manage multiple team members and issue resolution.
  • Ability to deal with multiple cultures and regional differences.
  • Ability to travel globally as needed.

Preferred Qualification:

  • Expertise in an industry or practice area.
  • Functional and technical skills.
  • Knowledge of Oracle Field Service structure preferred.
  • Multi-lingual.

Trizma is offering:  

  • Long term employment opportunity
  • Dynamic and responsible position
  • Chance for a professional and personal development
  • Advancement opportunity

Deadline for applications: until fulfilled

Job listing has been deactivated

This job listing has been deactivated 06.11.2018 at the request of the employer.

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Trizma

Dobrošli u Trizma tim! 
Trizma je osnovana 2002. godine. 
Poslujemo u okviru outsourcing biznisa i  definišemo se kao BPS (Business Process Service) provajder. 
Poslujemo sa klijentima na 15 jezika, koji su u 51 zemlji i na 5 kontinenata. 
Naša orijentacija ka svetskom tržištu rezultira stalnom mogućnošću izbora novih pozicija. 
​Izuzetno poznavanje jezika, energija i ambicija naših ... Pogledaj više.

Iskustva zaposlenih


Počeo sam da radim 2016. godine na poziciji Specijalista za izveštavanje, a  ubrzo mi je ukazano poverenje i data  mogućnost da vodim tim za  izveštavanje. Ravnoteža između slobode ... Pogledaj više.

Beneficije


  • Novogodišnji paketići za Trizma mališane naših zaposlenih
  • Profesionalno usavršavanje kroz različite obuke u organizaciji Trizma Learning Centra
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