Vip mobile is a member of Telekom Austria Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success. Become our:
Service Quality Assurance Expert
Place of work: Belgrade
Principal Accountabilities & Responsibilities:
- Analyzing of E2E test and performance date using measuring equipment and initiating an action in the case of lower results
- Defining and leading of development and strategy of network measuring and services implementation
- Creation of instructions for surveillance of quality assurance system for network and services and their presentation to users
- Identification of problems based on different sources
- Network analytics based on Performance management, Fault management and Customer experiences
- Customer Experience Analysis (Customer, Service, Location, Devices, Time)
- Support at implementing commercial SLA-s
- Supporting projects in the manner that all projects include required levels of services
Requirements:
- University degree in technical sciences or other relevant education
- At least 2 years of work experience on similar job position
- Knowledge of signaling in core and radio network (protocols)
- Knowledge of Anritsu system and applications (it would be advantage)
- Project Management experience
- Fluent in English, written and spoken
- Excellent MS Office skills
- Driving license, B category
Profile:
- Strong customer and service orientation
- Solving problems in a pragmatic, solution – oriented way
- Excellent communication and negotiation skills
- Analytical thinking and the ability to translate strategy into action
- Highly dependable
- Creativity and the ability to improvise and make things happen
- Passion for performance and the motivation to go the extra mile
What we are offering to the best:
- Demanding, but also rewarding working environment
- Multiple challenges and development opportunities
- Unique spirit, energy and fun
Join us, leave us your application on our website: www.vipmobile.rs/karijera until February 12th, 2016.
A1 Srbija
Zdravo! Mi smo A1, a ako si ti jedan od onih koji veruju da svojim idejama mogu spasiti planetu i učiniti svet boljim mestom za život, pridruži nam se u toj uzbudljivoj misiji, jer od tebe počinje! Kao jedan od vodećih provajdera digitalnih usluga u Srbiji, naprednim tehnologijama i najbržom mobilnom mrežom povezujemo više od 2 miliona ljudi, osnažujemo digitalnu transformaciju društva i kreiramo inovativna rešenja za nova, uzbudljiva iskustva, gradeći održivu budućnost. ... Saznajte više
Iskustva zaposlenih
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Beneficije
- RAD OD KUĆE
- FLEKSIBILNO RADNO VREME
- PORODICA I RODITELJSTVO
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- NAGRADE, BONUSI, POKLONI
- EDUKACIJA, PROFESIONALNI RAZVOJ
- HRANA I PIĆE
- SPORT I REKREACIJA
- OBEZBEĐENA OPREMA ZA RAD
- ZABAVNI SADRŽAJ
- ZDRAVLJE
- OBUKE, KONFERENCIJE
- TIMSKA DRUŽENJA
- DODATNI SLOBODNI DANI
- WELLNESS
- PROGRAM MENTORSTVA
- KOMPANIJSKI POPUSTI
- RAD NA DALJINU
- POSLOVNA PUTOVANJA
- DRUŠTVENA ODGOVORNOST
- OTKUP OPREME
- RADNO OKRUŽENJE
- HIBRIDNI MODEL RADA
- PRIVATNI PENZIONI FOND