Konkurs je istekao.

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Social Media Representative

Responsibilities:

  • Communication with customers through Social Networks & Online channels in a proper way, adequate for these channels of communication
  • Supervision and monitoring of communications on Social Networks & keyword based monitoring
  • Manage Telenor’s digital presence and content - assist in production and adaptation of all kind of content used on social media
  • Timely escalation of situations that may be problematic, towards relevant departments
  • Informing customers about prices, products, services and procedures
  • Classification of all interactions with customers by reason of contact in order to improve services
  • Bringing new creative ideas to positively impact on the team and the customer experience
  • Identify content produced in other parts of the organisation, adapt and share it with colleagues
  • eSales: recognizing and using online sales opportunities
  • Mentoring colleagues

Requirements:

  • High school/ University degree
  • Excellent written skills
  • Excellent knowledge and usage of Social Media and other online channels
  • Excellent knowledge of English, both verbal and written
  • Proactive and customer oriented; open minded with enthusiasm and positive energy
  • Customer centric approach and good understanding of business needs
  • Initiative and multitasking skills; digital mindset
  • Ability to produces deliverables within tight timelines
  • Talent to work independently as well as ability to fit into the team and be a team player

We offer:

  • Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things
  • Competitive terms and conditions
  • Be part of a highly competent and collaborative environment

This position is through Outsourcing agency.

Please apply by 15.07.2018.

Konkurs je istekao.

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Koliko ste zadovoljni dobijenim informacijama:

o kompaniji?

  • Prosečna ocena: 2.00
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o uslovima za ovu poziciju?

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o zadacima za ovu poziciju?

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o tome šta poslodavac nudi?

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