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Ball Corporation supplies innovative, sustainable packaging solutions for beverage, personal care and household products customers, as well as aerospace and other technologies and services primarily for the U.S. government. Ball Corporation and its subsidiaries employ 17,500 people worldwide and reported 2018 net sales of $11.6 billion. Ball is dedicated to creating an inclusive environment and is proud to be an equal opportunity employer. Ball Corporation is committed to recruiting, training, compensating and promoting regardless of race, color, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status.

Founded in 1880, Ball Corporation was originally known for the glass canning jars your grandma used to use. Today, Ball makes packaging that enables delivery of safe, nutritious food and beverages and convenient 

 household products to consumers around the world. Ball Aerospace is known for its contributions in support of space and Earth science, exploration, national security and intelligence programs.

Ball’s largest business is the manufacture of recyclable beverage cans and ends. A lot of engineering and technology goes into making beverage packaging at speeds of more than 2,000 cans a minute. We operate beverage can facilities in the America, Europe and Asia – about one in every four beverage cans in the world is made by Ball – and our products are used by the most recognizable beverage brands in the world.

Ball is a Lean / Six Sigma environment – exposure to these tools and methods is preferred.

Ball Corporation is currently looking for a motivated and nimble person for the position:

 Supply Chain Manager

Location: Belgrade Plant 

Primary purpose of position:

The Ball BPE Supply Demand function has been established to better enable the execution of customer orders throughout the BPE region. This function is the interface between Sales and Operations, and supports strong customer relationship management while also guaranteeing order execution and delivery.

Main task for this function is to balance operations vs sales and marketing in a way that optimizes the operations while maintaining level of service to customers.

This position is responsible for logistics process in the plant (warehousing and freight), where the key points are to roll down European strategy, align with key holders on the market while monitor performance and costs.

The position reports to the Customer Fulfilment Director and is the key point of contact for Customer Fulfilment Managers both within the assigned hub and in the other hubs for intra-hub and inter-hub fulfilment, issues and dependencies. It is essential that this role maintains strong customer relationships and a high level of customer satisfaction while ensuring an optimized cost to serve for Ball as a whole.

Reports to: Customer Fulfilment Director

Direct reports: Local Supply Demand Team      

Main tasks:

  • Production and monitoring Customer Fulfilment KPI’s within the given Commercial Unit relating to customer satisfaction and order execution.
  • Collaborate with Central Planning and the regional Logistics Manager to develop, optimize and monitor the customer ship to/filling location detailed plan for the given LRD.
  • Production and call-off planning and the management of variations to plans.
  • Ensuring that the LRD customer fulfilment processes are executed in an efficient and effective manner in line with agreed BPE standards and working practices.
  • Managing the Can & End Inventory within the given LRD and maintaining accuracy in accordance with the parameters set by the Central Planning team.
  • Ensure overall Supply Chain within the given Commercial Unit and using One Ball principles when working across LRD’s / Regions.
  • Working closely with Key Account Directors and Local Sales Managers to provide relationship contribution where required.
  • Ensuring fulfilment information is communicated within the Sales & Operation function.
  • Minimizing customer returns and delivery arrears.
  • Escalation of key customer issues to the Customer Fulfilment Director, relevant Key Account Directors and Sales Managers.
  • Provide leadership and development to direct reports through structured performance management and personal development planning.
  • Customs- setting up processes and flows (all in accordance with European and local customs legislative) with the aim to execute Customer Fulfilment KPI’s.
  • Logistics- supporting and implementing road freight tender process. Monitor hauliers and performances while aligning with Customer Fulfilment plans. Setting up warehouses and contracts with providers while monitoring service and KPI’s.

Key stakeholders: Customer Fulfilment Director, Regional Logistics Manager, Central Planning Team, Regional Sales Team, Regional Finance Team, Regional Operations Team.


Qualifications and experience

  • Bachelor-level qualification in a relevant discipline
  • Previous experience in Supply Chain and S&OP
  • Previous experience in a B to B customer service environment desirable

Key skills

  • Understanding of Sales & Operations Planning (SIOP)
  • Good working knowledge of SAP and Microsoft Office
  • Good verbal and written English
  • Good prioritization skills
  • Good negotiation skills
  • Good communication skills
  • Able to work well under pressure and to tight deadlines
  • Project management desirable
  • Ability to use lean tools desirable
  • Knowledge of the can and end manufacturing process desirablelogo_32002

If you are interested in the above position and your profile fits with the above requirements, please send us your resume.

Please note that only shortlisted candidates will be contacted.


Deadline for applications: 21.08.2019.

Konkurs je istekao.

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Upoznaj poslodavca Ball Global Business Services Europe and AMEA d.o.o.

  • SRBIJA, Beograd, Milutina Milankovića 9e
  • PIB: 110102813
  • Matični broj: 21297992
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