Contact: Ionut Popescu
E-mail: ionut.popescu@strade.me
Mobile: 0040.757.575.764
Technical Support / Help Desk Administrator
Beograd - Serbia
Ready to develop your career in a truly global company? We are looking for a Technical Support – Help Desk to join our team in Beograd.
Our company is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Key Responsibilities
The Technical Support – Help Desk is responsible for leading Beograd Service desk in terms of Support. The Technical Support have responsibilities to solve issues over the phone, e-mail, chat, or online to identify and fix equipment or software issues.
- Accountable for the day-to-day operations of managing performances, processes, programs and/or initiatives
- Establish and influence operating policies
- May contribute to functional strategy within location
- Frequent contact with internal and external contacts at various management levels to obtain and allocate resources and complete specific phases of projects
- Build cross-functional partnerships and identify business opportunities
- Analyze quantitative, qualitative and trend data and anticipate operational issues and develops preventative measures
Essential Requirements
- Fluency in English
- Technical knowledge of DNS, IP, cPanel
- Knowledge of Windows 10 and minimal hardware knowledge
- Will be nice to have idea about VoIP technology (Zoiper, 3CX, Autodial platform) – not mandatory
- Minimal knowledge about HTML, PHP, CSS, Wordpress or Drupal – not mandatory
- Strong Drive for results
- Accurate, works independently with attention to details
- Ability to work effectively with all levels of the organization
Rok za konkurisanje: 18.06.2019.
AXGROUP SOLUTIONS d.o.o.
Marketing tim koji niže uspehe! AX Group je marketinška agencija koje se bavi istraživanjem internih i eksternih faktora koji utiču na rad kompanija, u cilju unapređenja njenog poslovanja. Poslovne aktivnosti kompanije AX Group Solutions duboko su ukorenjene u biznis konsaltingu i marketingu. Za naše ambiciozne klijente postižemo odlične rezultate analizom I prepoznavanjem tržišnih trendova kao I realizacijom vešto skrojenih planova za reagovanje na promene istih. MISIJA Želimo biti najbolji…
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