Telenor, digi, dtac, Grameenphone and Canal Digital are all part of Telenor Group. Together, we connect around 200 million people worldwide through digital experiences. Our 33,000 employees across the world provide people with the ability to connect with what they care about, at all times and in all places.
Card Expert - Telenor banka
- Responsible for a part of back office operations
- Registration and updating of payment cards base (personalisation and reissuing cards)
- Monitoring of transactions created in acceptance network
- Monitoring of transactions created by the issue and use of payment cards
- Monitoring of all additional payment card services
- Monitoring the functioning of CMS applications in the payment cards segment
- Resolving complaints
- Communications with the processor regarding the resolution of card holder disputes,
- Exchange of files with the processor and NBS
- Participation in the process of ATMs activation and deactivation
- Communications with external companies which maintain POS terminals and ATMs,
- External (NBS, MasterCard, Visa) and internal reporting,
- Controlling of cards transactions and bookings
- Controlling of settlement accounts
- Preparation and adjustment of internal procedures and instructions
- 3rd level support for payment transaction issues
- Initiate process improvements actions
- Assist manager with other responsibilities as needed
- Participating in Bank projects
- Minimum High school degree
- Minimum 3 years experience in similar jobs
- English language knowledge
- Good knowledge of Microsoft Office package
- Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things
- Great benefits
- A key role in shaping the future Telenor, in an industry undergoing massive change
- Attractive international career opportunities in Telenor for the right candidate
- Competitive terms and conditions
- Be part of a highly competent and collaborative environment
Please apply by 22.05.2018.
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