Who are we?
Hyperoptic is the UK's hyperfast broadband network. Founded in 2011 to shake up the UK broadband market, we're leading the way in full-fiber technology. With hyperfast speeds 14x faster than the UK average, we're changing the way people are experiencing broadband.
We established Hyperoptic's Belgrade office in 2013, starting with only 20 Developers to support the business. As of today we are 400 people and growing super fast - once a small start-up has become a success story in Belgrade, with over 1300 employees globally.
Due to continuous expansion, Hyperoptic are hiring for a Telesales Executive who goes beyond the expected. We believe in working smarter together, whilst our teams stay focused and people passionately strive for excellence. As Telesales Executive your mission will be to sell Hyperoptic service to residential customers. The role is responsible to receive inbound sales calls and queries, answering customer's questions, do outbound calls, respond to emails and chat on a timely manner, and signing them up for their optimal service. Does this sound like you?
What will you be doing?
- Receive inbound and outbound sales calls and queries
- Answer and convert the email enquiries and voicemails within the agreed SLA
- Assist and convert real-time chat sales enquiries
- Uphold the company procedures and processes
What are we looking for?
- High school degree and previous work experience
- Experience in explaining a service or product to customers
- Experience in sales
- Excellent written and spoken English language skills
- Communication and interpersonal skills
- Sales and negotiation skills
Why are we the best place for work?
We are based in three beautiful locations in Senjak with:
- Catered lunch every day
- Basketball court and table tennis
- Fresh fruit every week
- Massage on-site
- Pet-friendly office
We're committed to providing equal opportunities to all applicants and employees – in fact this is at the heart of our company culture and values. We welcome applications from candidates with diverse backgrounds.
What happens next?
- You apply.
- We carefully review your application over a decent cup of coffee.
- We'll get back to you. Even if it's a no (at the moment).
Hyperoptic has been recognized in the top three for the Best Recruitment Process amongst Belgrade IT Companies, three years in a row.
And don't forget to keep an eye on our careers site as we're growing fast: https://careers.hyperoptic.com/
We look forward to hearing from you!
Hyperoptic Ltd
We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK. Our teams are located across the UK and Belgrade, Serbia From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen. We have the ambition, the tenacity, and the talent to keep leading the way for others to follow. Going beyond the expected Whatever we’re doing – whether we’re liaising with property professionals, ... Saznajte više
Iskustva zaposlenih
"There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas ... " Pročitajte celo iskustvo
Beneficije
- ADDITIONAL DAYS OFF
- HYBRID WORK MODEL
- FAMILY & PARENTHOOD
- COMPANY DISCOUNT
- TRAININGS, COURSES, CONFERENCES
- AWARDS, BONUSES, GIFTS
- PRIVATE HEALTH INSURANCE
- WORK EQUIPMENT PROVIDED
- FOOD AND DRINKS
- WELLNESS
- EDUCATION, PROFESSIONAL DEVELOPMENT