Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading, science-based offerings in diagnostics, medical devices, nutritionals and branded generic pharmaceuticals, Abbott serves people in more than 150 countries.
Abbott Transfusion Medicine Business Unit (EMEA) is an organization with a goal to empower blood and plasma services to simultaneously protect the supply of safe blood and plasma products and achieve greater operational efficiency with Ultimate Customer Experience.
Abbott Laboratories S.A., based in Belgrade, offers the following career opportunity:
Transfusion Ambassador
Belgrade
Job Description:
- Manage and drive the development of customers’ accounts, including key activities such as strategic account management and post sales implementation process
- New product and menu expansion targeting and sales support; regular meetings at customer site
- Manage routine renewals of base business accounts and negotiate long-term contracts
- Provide technical support and troubleshooting associated with the instrument, operator and application
- Provide support, training and mentoring on products and services, and processes as it relates to servicing our clients
- Provide proactive service
- Provide ongoing training and coaching to customers and distributor employees
- Oversee progress of cross-functional implementation team (post sale)
Qualifications:
- Minimum Bachelor’s degree in Biomedical / Engineering / Electrical / Mechanical / Biology / Chemistry or Business
- Minimum 3 years of service experience in medical device industry preferably diagnostics
- Ability to identify and drive resolution of issues
- Good negotiation and sales skills
- Good customer relationship management skills
- Technical service skills
- Advanced level of English, a second language is preferable
- Flexible to travel, especially within Transfusion EMEA Developing Markets Area (Africa, Middle East, Turkey, Iran, Pakistan, East Europe, Russia and CIS)
We offer:
- Work in an international environment
- The ability to learn and acquire new technical skills
- Possibility of education and development
- Work in an international environment
- A business vehicle for business and private use
- Opportunity to work for an indefinite period with a probation period of 6 months