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Konkurs je istekao.

Travel Consultant

DNATA d.o.o.

Beograd

07.09.2019.

ugovor puno radno vreme
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dnata is one of the world’s largest air services providers. Offering ground handling, cargo, travel, and flight catering services in 85 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world.

Emirates Holidays is dnata Travel brand, part of the Emirates Group with headquarters in Dubai. Built around a team of extremely passionate destination experts, Emirates Holidays is the tour operator of the internationally renowned Emirates airline. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates.

Emirates Holidays have an existing and very successful operation in the United Kingdom (as well as many other source markets) and will soon begin offering our wonderful holidays to the German market. We have a unique opportunity for talented, ambitious and customer driven Sales & Service Travel Consultants to join our new team based in Belgrade, to service customers in the UK & Germany.

 Travel Consultant

German language
Belgrade

 

This pivotal role is all about our customers and filling our planes from the UK & Germany to our home Dubai and beyond. We are looking for people with experience, but importantly lots of enthusiasm and drive to deliver exceptional sales through service. As a Travel Consultant, you will need to be flexible, innovative and passionate and have the ability to work as part of a team and individually.

Job Responsibilities:

  • Provide award winning service primarily over the phone but also via LiveChat

  • By listening to our customers, truly understanding their needs and requirements, piece together exciting holiday experiences using your experience of our destinations
  • Ensure that all forms of contact are handled quickly and with a friendly ‘can do’ attitude, whilst achieving and exceeding sales & service performance targets against key indicators
  • Challenge the status quo by working collaboratively with all departments to continually improve our customer experience
  • Using initiative, keep up to date with product changes and personal development to always be one step ahead

Job Requirements:

  • Fluency in both German and English language (written and verbal)
  • Strong customer service orientation with a proactive approach and drive to achieve performance & business targets
  • A confident communicator with proven persuasive and influencing skills
  • IT literate and quick to learn
  • A flexible approach with the ability to adapt to different people, customers, challenges and ways of working
  • Excellent attention to detail and understanding the impact of errors on the business and customer
  • Ability to think commercially and take responsibility for the result, always striving to do better
  • Positive attitude and enjoys working as part of a team.

We are offering:

  • A dynamic, international work environment
  • A permanent contract with a six month probationary period
  • Opportunity to grow and advance within the company
  • Competitive salary and benefits

Deadline for applications: 07.09.2019.

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    Dnata

    Kao članica Emirates Group, dnata je osnovana u Dubaiju 1959. godine, a danas je jedan od najvećih globalnih pružalaca usluga u avio-industriji i u oblasti turizma. Gound handling, kargo, ketering i travel su oblasti poslovanja na kojima je u okviru kompanije dnata angaživano 39.000 zaposlenih širom ... Saznajte više

    Beneficije

    • DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
    • DODATNI SLOBODNI DANI
    • NAGRADE, BONUSI, POKLONI
    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • TIMSKA DRUŽENJA
    • ZABAVNI SADRŽAJ
    • RAD OD KUĆE
    • DRUŠTVENA ODGOVORNOST
    • OBEZBEĐENA OPREMA ZA RAD
    • RAD NA DALJINU
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