Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Virtual Program Management Specialist English / Spanish

Learnlight

Work from home

24.09.2017.

ugovor puno radno vreme

logo_25054

Learnlight was founded in 2007 with a dream to bridge the gap between the disparate worlds of education and technology. Our vision was to create an ‘EdTech’ company that harnessed cutting-edge technology to optimize instructor-led training (ILT) rather than replace it, as so many traditional eLearning providers have tried and failed to do.

Our obsession was, and continues to be, empowering talented trainers to create transformative learning experiences, because, at the end of the day, we think people are the real ‘killer app’.

Since our early years as a digital start-up, we’ve worked with hundreds of clients around the globe; launched more than 10 major versions of our platform; merged with Training Express, a pioneer of blended language learning; built a team of more than 200 incredible people; and most recently acquired Communicaid, one of the world’s leading experts in specialized language, intercultural and communication skills training.

Virtual Program Management Specialist English/Spanish

Job Description:

Program Managers are responsible for successfully managing the life-cycle of training requirements with our clients and to ensure high quality of program set up and training delivery. They need to have ongoing communication with key client decision makers and learners through the duration of training and co-ordinate with the other Learnlight teams to assure we meet and exceed training objectives.

The tasks involved are in the following areas:

  • Managing clients on a day-to-day basis
  • Providing Learner support
  • Using the Learnlight platform to manage courses
  • Reporting on key performance metrics
  • Supporting the team and the wider business with other administrative tasks

Responsibilities and Tasks:

Managing Programs (40%)

  • Understanding program requirements, conditions and policies agreed with the client
  • Understanding department workflows and following them for tasks
  • Identifying key client tasks to prioritize
  • Planning, implementing and supervising the necessary measures for the beginning and end of Programs
  • Providing support to our sales team to maximize opportunities with clients and maintain a successful relationship
  • Being the main point of contact for the client (HR department) and provide ongoing communication
  • Offering solutions to clients with any challenges that may arise

Learners Support (20%)

  • Being communicative with learners
  • Showing empathy with learners
  • Provide ongoing learner support through their program

Use of Learnlight platform and Databases (15%)

  • Demonstrate agility and autonomy with the general use of the Learnlight Platform
  • Be meticulous in keeping the information updated in Learnlight platform
  • Develop knowledge of the different functions of the Learnlight Platform
  • Show agility and autonomy with the general use of the internal database of the company
  • Be collaborative in giving feedback about the platform and proposing changes
  • Develop competence in using the Program Management SharePoint site

Reporting (15%)

  • Report on ongoing key Management Information
  • Generate key reports with accurate information and according to the general template
  • Deliver reports in a timely manner
  • Provide pro-active support for any challenges in reports

Administrative Tasks (10%)

  • Collection of teacher FTFE documents (e.g. signature sheets) and delivery of them to the FTFE expert person
  • Delivery of the respective documentation to the client
  • Review of billing attachments with their respective invoices

Required Skills

  • C1 level or higher English
  • C1 level or higher Spanish
  • Excellent communication skills
  • Good Interpersonal skills to interact and work with the team and the wider business
  • Good organization and planning of work
  • Courtesy and kindness in dealing with our clients and learners
  • Excellent time-management skills
  • Have a global business vision of the wider Learnlight team
  • Required Technical Skills
  • Advanced level of Office (mainly Word, Excel and PowerPoint)
  • Good general IT skills with a pro-active approach to learning new systems

Conditions:

Contract: Freelance

Hours: Full time

Location: Virtual

 Deadline for applications: 24.09.2017.

    Ovaj poslodavac odgovara na vaše prijave
    Konkurs je istekao.

    Learnlight

    Learnlight is an EdTech company that's passionate about putting trainers at the heart of the learning experience, because that’s what delivers life-changing impact. We use award-winning technology to deliver language and skills training online and on the ground, to learners in more than 150 countries. Learnlight was founded in 2007 with a dream to bridge the gap between the disparate worlds of education and technology. Our vision was to create an ‘EdTech’ company that harnessed cutting-edge technology…

    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?