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Learnlight is seeking a

Virtual Sales Operations Support Agent(English)

Remote/Work from home

A Sales Operations Support Agent is a connection between the sales people and the Product and Coordination team. Their role is to ensure the quality of the services in the trial stage of different programs in order to design and create the necessary processes that will enable the scalability of these services within the company's different service areas.

The tasks involved are in the following areas:

  • Managing trials/pilots/demos
  • Sales team support (student support, support with services and performance)

This is an exciting time to join Learnlight as it is growing at a fast pace. It already has offices in London, Paris, Madrid, Barcelona and Bilbao, with a growing presence in the US and Italy and more to come in 2019.

Responsibilities:

  • Help creating and updating workflows and manuals associated to the services we provide
  • Fulfil the role of program manager in all tasks related to the students, from setting them up on the platform to providing support on an ongoing basis
  • Internal reporting of performance and achievements
  • Managing trials/pilots/demos
  • Working closely with the Coordination team to ensure seamless trials
  • Sending customized and platform communications to students
  • Keeping track of activated trials/pilots
  • Contacting sales team in case of unresponsive and absent students
  • Daily update of all active trials/pilots
  • Meetings with the sales people to help organizing the trials with special needs for certain prospects
  • Reports for management on trial service on an ongoing basis
  • Skills content support 5%
  • Set up of demos when requested
  • Providing support and guidance to the sales team related to services, products and platform functionalities

Required competencies:

  • Proficient in English
  • Spanish language knowledge will be valued
  • Excellent technical skills, a fast learner
  • Well organized, good time management skills, efficient, decisive, and assertive
  • Calm under pressure
  • Excellent communication skills, both written and oral
  • Advanced skills in Microsoft Office
  • Experience with Microsoft CRM and SharePoint will be valued

Details:

  • Contract: Freelance/Private Contractor/Sole Proprietor
  • Hours: Full time (This is a 4-months contract with the possibility to extend)
  • Location: Virtual/Remote/Online

Deadline for applications: 24.08.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

Upoznaj poslodavca Learnlight


Learnlight is an EdTech company that's passionate about putting trainers at the heart of the learning experience, because that’s what delivers life-changing impact. We use award-winning technology to deliver language and skills training online and on the ground, to learners in more than 150 countries. Learnlight was founded in 2007 with a dream to bridge the gap between the disparate worlds of education and technology. Our vision was to create an ‘EdTech’ company that harnessed cutting-edge…

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