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Konkurs je istekao.

Virtual Sales Operations Support (English)

Learnlight

Work form home

12.05.2018.

ugovor puno radno vreme

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We are looking for:

Virtual Sales Operations Support (English)

Work from home

The Sales Operations Support is the connection between the Sales, Product and Coordination Teams. Their role is to ensure the quality of the services in the beta and trial stages of different programs in order to design and create the necessary processes that will enable the scalability of these services within the company's different service areas.

The tasks include the following:

  • Managing the beta stage programs
  • Managing trials, pilots and demos
  • Sales Team support (student support, services and performance support)

Responsibilities & Tasks

  • Managing trials, pilots and demos
  • Setting up trials and pilots on the platform
  • Working closely with the Coordination team to ensure seamless trials
  • Sending customized and platform communications to students
  • Keeping track of activated trials and pilots
  • Contacting the sales team in case of unresponsive and absent students
  • Updating all active trials and pilots daily
  • Meeting with the Sales Team to architect the trials with special needs for certain prospects
  • Preparing reports for management on trial services on an ongoing basis

Skills content support

  • Editing and formatting skills content

Sales Team support

  • Setting up of demos when requested
  • Providing support and guidance to the Sales Team related to services, products and platform functionalities
  • Ongoing communication with excellence identifying gaps in knowledge in order to arrange training

Required experience

  • Experience in client or account management experience
  • Experience in technical support

Required skills

  • Proficiency in English
  • Advanced level of Spanish or other language highly valued
  • Excellent technical skills and a fast learner
  • Well organized, good time management skills, efficient, decisive, and assertive
  • Calm under pressure
  • Excellent communication skills, both written and oral
  • Advanced skills in Microsoft Office
  • Experience with Microsoft CRM and SharePoint highly valued

Details

Contract: Freelance
Hours: Full time
Location: Virtual

Deadline for applications: 12.05.2018.

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    Konkurs je istekao.

    Learnlight

    Learnlight is an EdTech company that's passionate about putting trainers at the heart of the learning experience, because that’s what delivers life-changing impact. We use award-winning technology to deliver language and skills training online and on the ground, to learners in more than 150 countries. Learnlight was founded in 2007 with a dream to bridge the gap between the disparate worlds of education and technology. Our vision was to create an ‘EdTech’ company that harnessed cutting-edge technology…

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