Hi Guys, CODEPLICITY is hiring a:
Website Moderator
Novi Sad
Key responsibilities for this position include:
- A good awareness of social media and all aspects of the digital age.
- Review and moderate all user-generated content and user profiles within messages, comments, images, videos and audio
- Full responsibility for accounts and how information is handled and gathered.
- Being able to make a good judgement on individual cases and escalating more serious concerns to members of the senior management team.
- Excellent customer service skills and communication skills both orally and written as a lot of work is done via email or online.
- Measuring and creating reports to keep a track of customer feedback.
- Taking part in daily/weekly meetings to ensure all departments have the latest communications.
What do we expect?
We believe that a candidate for this position should have:
- Fluency in English and German is crucial criteria
- Previous working experience at similar position
- Strong organisational and multitasking skills, and a proactive approach
- Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)
- Ability to effectively communicate information and report statistics
- Team player, detail focused and reliable
- Good technical understanding and can pick up new tools quickly
- Have a good knowledge of principles of customer service
- Availability to work days, evening, nights, as well as weekends as and when required.
What we offer:
- Work with top experts and great colleagues
- Various events organized by our company, such as paintball, barbecue gatherings, etc ... :)
- Fully equipped kitchen, a variety of healthy and less healthy ;) food and drink such as fruit, candy, coffee, juices ...
- Guaranteed competitive salary!
If you think that you are the right candidate for this position, freely and without any obligation, email in free form or send a CV, so we could be acquainted with your experience.
For all applications confidentiality is guaranteed and data obtained will be stored exclusively for use within our company and will NOT be shared with third parties!
Apply for this position by sending your application and CV electronically.
Deadline for applications: 15.11.2018.
Codeplicity
Codeplicity is an IT company established in 2014, based in Novi Sad, Serbia. At Codeplicity, we develop our own products for the end-user and work on internal projects—we are not an outsourcing company. Our approach to work is what differs from many other IT companies—our goal is to achieve simplicity in coding with specific programming methods that help us build unique custom projects. We are continually growing—our company currently counts 53 members, and we’re always on the lookout for…
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