Workday Functional Analyst/Test Lead

Job Introduction (Primary Accountabilities of the position) 

The Workday Functional Analyst/Test Lead will be responsible for the ongoing administration, development and support of Workday. The role requires gathering of requirements, solving issues, developing and executing new enhancements and projects as well as leading the testing phases for projects and day to day support – for both functionality and interfaces. Workday modules include: Core HCM, Compensation, Talent Management, Absence Management, Benefits (NA).

Major Responsibilities (List in order of importance, min 3 – max 10)

As Test Lead (part of implementation/projects):

• Takes direction from the Global Test Lead
• Assists with creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met, and that the solution works as expected
• Develops or evolves appropriate testing standards, guidelines and procedures as needed
• Works closely with the Program Manager, business and technical teams to review and validate testing requirements 
• Trains and coaches team members on testing procedures, as well as effective use of test tools or templates
• Coordinates the development of test scenarios and testing cycles with the Group functional technical leads – for both functional and integration/technical testing, and ensures mapping to business processes in preparation for testing
• Defines, implements, and monitors test issue tracking and resolution processes
• Collaborates with stakeholders to identify key quality metrics and prepares them to report on progress
• Manages test calendar and testers during the appropriate activities
• Develops and defines an ongoing testing process to be used after go-live 
• Works with automated testing tools such as Kainos Smart, Jira and TestRail, as well as external test vendor(s)
• Communicates effectively with business stakeholders on issues that are encountered in testing and possible resolutions
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As Functional Analyst:

• Provides Workday subject matter functional expertise for day to day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support
• Maintains master data values in Workday 
• Maintains training and communication material, may participate in delivery of training
• Develops and drives innovative and proactive change efforts for HR process improvements, including enhancements to end user experience
• Liaise with HR, Payroll, vendors and external consultants
• Handles ad-hoc or complex mass uploads 
• Supports HR users with completing processes as required
• Participates in deployment of new businesses: map current processes and data, identify gaps with Workday processes, recommend changes, define requirements, configure, test and validate changes
• Assists with bi-annual releases, including analysis of impacts of new functionality, testing of integrations and cross functional up and downstream analysis

Knowledge and Education (Required minimum education)                    

Completion of University Degree

Work Experience (Consider the length of time and type of experience)  

3 to 5 Years of Work Related Experience

Skills and Competencies Required to Perform the Job (communication skills, analytical and problem-solving abilities, etc.) 

• 3-5 year’s Workday functional experience, especially around leading testing for global implementations
• Strong attention to detail
• Motivates, energetic and able to quickly think through issues
• Strong verbal and written communication skills
• Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills
• Ability to accurately collect information in order to understand and assess the clients’ needs and situation
• Excellent collaborator and a team player
• Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects 
• Ability to prioritize workload and provide timely follow-up and resolution
• Ability to manage confidential and sensitive employee information 
• Understanding of HR operations and experience in employee data management
• Ability to understand business priorities and align technology opportunities 
• Ability to set priorities in a fast-paced environment
• Focus on quality and customer service
• Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM modules, AMS experience, knowledge of automated testing tools – specifically Kainos Smart, Jira and TestRail  

Working Conditions and Environment

Office environment

Ability to work across multiple time zones, as required by the global nature of this role

Travel (Indicate the level of travel required to perform the job)

10-25% Regular Overnight Travel 

Any Additional Information (Language proficiency, etc.) 

Strong English skills are mandatory.