



- Collaborate closely with the Sales and Logistics teams to ensure smooth coordination and efficient handling of operational tasks.
- Issue short shipment and warranty credits, and manage documentation for product returns.
- Capture and document standard customer complaints; investigate and resolve disputes.
- Prepare reports on dispute processes and success rates, including metrics such as the number of disputes filed and financial recovery achieved.
- Support the Logistics Dispute Analyst with standard customer requests.

- Background in business, logistics, or related field (student or recent graduate).
- Analytical mindset with interest in reporting and data interpretation.
- Strong attention to detail and organizational skills.
- Good communication and problem-solving abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work collaboratively in a team environment.
- Knowledge of SAP is a strong advantage.



Bosch Srbija
Bosch Grupa Grupa Bosch je vodeći dobavljač tehnologija i usluga. Zapošljava oko 421.000 saradnika širom sveta (od 31. decembra 2022. godine). Grupa Bosch sastoji se od firme Robert Bosch GmbH i oko 470 filijala i regionalnih društava u oko 60 zemalja. Delatnost kompanije podeljena je u četiri poslovna sektora: Mobility Solutions, Industrial Technology, Consumer Goods, i Energy and Building Technology. Strateški cilj Bosch grupe je da otkriva tehnologije za povezan život i da poboljšava…
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