:format(webp)/https%3A%2F%2Fposlovi.infostud.com%2Fposao%2Flogo%2Fresou%2520logo.jpg)
Are you interested in joining a dynamic fast growing team?
Come Join ReSource Pro!!
Your Role...
ReSource Pro is seeking an entry-level Customer Service Associate to process elementary insurance tasks and be responsible for meeting quality, quantity, and time deadlines. This position will be responsible for operating within the clients' systems and following established guidelines and procedures. This position will follow ReSource Pro's Information Security policies/guidelines.
This position is onsite at our office in Belgrade.
In this role, you will be...
- Communicating with clients using clear, polite, and well-organized English
- Providing a high-level of client service to a variety of US-based insurance clients
- Proactively troubleshooting and resolving potential issues
- Promptly responding to client requests and quickly resolving problems as they arise
- Collaborating with our global team of insurance experts in China, India, and the United States
- Conducting assigned auditing
- Collecting and analyzing work production data
- Assisting in effectively training other team members
What You Need to be Successful...
- Secondary education, four-year duration (vocational, artistic, secondary school)
- Computer Literacy and Typing Skills
- English proficiency - reading, writing
- Microsoft Office Skills
What you get...
- 100% paid employee supplemental medical
- Employee life insurance
- 23–24 days of vacation
- 5-days fully covered Sick Leave
- Flexible work hours
- Gym benefit available
- Presents for new parents
- Referral bonus
- Lunch in the office twice a month
- Beverages and snacks in the office
- Sports booked times and spaces
Your Interview Process...
- Behavioral Interview with Talent team
- At-Home Practical Assessment
- In-Person Hiring Manager Interview
- Criminal Background Screen
- Offer
Apply Now: To express your interest, please click "Apply Now" and share your resume and information about your talents and skills. We look forward to reviewing your application and potentially welcoming you to our team in the future.
ReSource Pro
Founded in 2003 in a seaside apartment, ReSource Pro has grown into a global leader in insurance operations solutions. In 2024, we established our Serbia office as a strategic delivery center providing premium client services. We exclusively focus on helping our clients- insurance organizations in North America and the UK - thrive through strategic advisory, tech-enabled services, and comprehensive front-, middle-, and back-office support. With over 10,000 employees across the Americas, Europe,…
Iskustva zaposlenih
"When I searched online about Resource Pro, I discovered that it’s an international company. I’ve always wanted to work with people from different cultures to gain a multicultural perspective, and I…"Pročitajte celo iskustvo
Beneficije