IT Services Expert

If you find it interesting to:

• Be in charge of ensuring the proper functioning, accessibility, and performance of the BSS systems
• Support troubleshooting and proactively resolve a variety of issues indicated by any non-typical behavior of the system
• Process demands, monitor, and coordinate activities when deploying new changes
• Implement changes to systems for improvement of system performance and operational manageability
• Organize and carry through all kinds of testing: Functional, E2E and Acceptance testing for changes and systems releases
• Be the link between IT and business system users for operational issues and requests
• Work as the second level support for the business systems in the Incident/Problem/Change Management process
• Maintain system and configuration documentation
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If you have:

• University degree (Technical studies/IT)
• Any work experience in IT BSS Operational support role or Software – development
• Knowledge of LINUX/UNIX 
• Knowledge in RDBMS: Oracle knowledge (SQL, PL/SQL), SQL Server, preferably
• Knowledge in any of PHP/React/Python is not mandatory but considered as plus
• You are comfortable in using variety of interface technologies like SOAP/REST/JMS
• Knowledge of written and spoken English (minimum B2)

If you are:

• Team-oriented, ready to take over responsibility and listen and respond to others
• Creative and able to improvise and make things happen
• Strongly customer and service-oriented
• Passionate for performance and motivated to go the extra mile

If you enjoy the environment where:

• There is no knocking, no doors, and no holding back
• You communicate openly and directly
• You are free to express and suggest your ideas and stand up for them
• Employees enjoy motivating benefit packages (voluntary health insurance, flexible working hours, various work-life balance benefits, and much more)

A1 Serbia is a member of A1 Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.

Join us, submit your application.