Responsibilities:
- Coordinate and schedule the movement of freight shipments, including assigning routes and determining the most efficient mode of transportation.
- Communicate effectively with drivers, carriers, and other team members to ensure smooth operations and on-time deliveries.
- Monitor shipment progress and address any delays or issues that may arise, providing timely updates to customers as needed.
- Utilize transportation management systems and other software tools to track shipments.
- Maintain accurate records of dispatch activities, including load information, delivery schedules, and driver logs.
- Collaborate with the operations team to optimize routes, minimize costs, and improve overall efficiency.
- Ensure compliance with all transportation regulations and company policies, including safety standards and vehicle maintenance requirements.
- Provide exceptional customer service by promptly addressing inquiries, resolving complaints, and proactively communicating with clients to ensure satisfaction.
- Stay informed about industry trends, market conditions, and emerging technologies to continuously improve dispatch processes and stay competitive in the market.
Qualifications:
- Proven experience in dispatching, logistics coordination, or a similar role within the US transportation industry.
- Strong communication skills, with the ability to effectively resolve conflicts.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a dynamic environment.
- Proficiency in using transportation management systems, GPS tracking software, and other relevant tools.
- Familiarity with transportation regulations, safety standards, and best practices.
- Strong problem-solving abilities and a proactive approach to addressing challenges.
- Ability to work independently with minimal supervision while also contributing to a collaborative team environment.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- Remote work.
Alpha Staffing and Recruiting
Crafting Careers, Fueling Freight. With a unique blend of creativity and unwavering ethical standards, we're redefining the world of talent acquisition in the logistics industry. Our boutique agency is dedicated to matching top-tier talent with the companies that drive global supply chains.