At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – a leading software development company and award-winning game provider in the casino industry, creating immersive and innovative gaming experiences as part of an international tech group, we are on a lookout for confident and energetic people for the role – Head of Coe - Quality, Training and WFM.
Essential Duties and Responsibilities:
- Lead and inspire local Quality, Training and WFM teams;
- Bring global strategies to life at the local level;
- Monitor results and ensure top-tier performance;
- Drive smarter processes and continuous improvement;
- Represent the hub in key audits and global forums.
Requirements:
- 5–7 years’ leadership in Quality, Training, or WFM;
- Background in iGaming or fast-paced service environments;
- Strong analytical and performance-focused mindset;
- Excellent communicator and team collaborator;
- Committed to compliance, safety, and data integrity.
Our client offers:
- Competitive salary and additional bonuses;
- Stable and secure job and paid annual leave days; private health insurance;
- Working time: 8-hours shifts on schedule 24/7;
- Paid training and ongoing learning opportunities for all employees;
- Opportunities for career growth and development;
- Help shape business processes from the start of the company's launch in Serbia;
- Work in a friendly environment that values skills and collaboration.
If you’re excited and confident that you’re the perfect fit, we’d love to hear from you! Take the next step by sending us your detailed resume in English at your earliest convenience. (Don’t forget to include the reference number MN_)
We’ll be in touch promptly with candidates whose profiles closely match our requirements.
Your privacy is our priority—rest assured that all information is handled in full compliance with the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).
Astrea Recruitment
Looking for a recruitment partner that genuinely cares about your success? Look no further than Astrea Recruitment! We're dedicated to helping you take that next crucial step in your career or finding the perfect candidate for your organization. With Astrea Recruitment, you'll not only find a reliable recruitment agency but also a complete infrastructure solution if you're a newly established company. Our comprehensive range of services includes the Recruitment Academy, staff outsourcing (EOR),…