Fibre Planner
Belgrade
Hyperoptic is the largest 1 Gig residential broadband provider in the UK. Over the past 5 years we’ve grown from a small team of people with a simple idea, to a larger group of people executing the idea with a simple focus – efficiently bringing 1 Gig broadband to urban areas across the UK.
As we continue to evolve our strategy we are looking for people who believe in reliability, intelligence, zeal, and excellence. If you are looking for an exciting challenge that is rewarding and enjoyable then read on…
The mission
Hyperoptic is more than just an internet service provider; it also installs its own fibre infrastructure into multi-occupancy buildings, bringing the UK’s fastest internet speeds to users. Your mission will be to work within the Fibre Team to co-ordinate the ordering and installation of our fibres circuits across Cities in the UK.
Experience
You will need to be a customer delivery focused professional, preferably with relevant experience in the telecoms sector. You will need to have experience of developing relationships with and driving third party suppliers to meet the needs of our customers. Balancing priorities, escalating when necessary, having a keen eye for detail and being able to manage yourself are key attributes. When the need arises resolving complex issues using innovative, out of process thinking to meet customer expectations. You will be able to demonstrate where you have used your natural curiosity to collect and investigate data in order to draw meaningful trends to contribute to a culture of continual improvement. Never satisfied, you will be tenacious in pursuit of your goals and are famous for executing flawlessly
Reporting Line
Reporting to the Design Team Leader, you will have the chance to make the role your own and help bring high speed broadband to our customers across the UK.
Responsibilities and duties will include:
- Plan and analyse our network requirement for delivering our infrastructure projects.
- Use various tools for planning and georeferencing fibre routes.
- Producing job packs for engineers on the field
- Act pro-actively against any issues that arise in the planning and build stage, to avoid unnecessary delays
- Keep network infrastructure inventory up to date and accurate
- Produce reports as needed for the Design Team Leader and other senior members of staff
- Acquiring all required documentation for infrastructure design and updating internal systems
- Create build report for completed infrastructure projects
- Update GIS database
Person specification:
(Essential and desirable)
- Previous work experience in network infrastructure planning and design
- Good knowledge of fibre optic technology and passive networks overall
- Proven experience working to deadlines and under pressure
- Intermediate excel skills needed (V-look up, filters, pivot tables)
- Knowledge of QGIS system and ability to deal with complicated database systems and accurate input would be desirable
- Interest in ISP and Internet technology
Hyper Standard: RIZE Values
Value | Reliability | Intelligence | Zeal | Excellence |
Principle |
Deeds are more important than words |
Use your brain at every opportunity |
Demonstrate passionate determination |
Quality separates us from the competition |
Behaviour |
Do what you say you will to customers, stakeholders, and colleagues |
Overcome challenges, ask questions & consider alternatives. |
Go above and beyond |
Double check work & don’t make the same mistake twice |
The role will be based in Belgrade Office. The successful candidate will be offered a monthly salary and participation in a company incentive scheme.
If this role is of interest and you believe you’ve got what it takes to be a part of a fast-paced and energetic business, we’d love to hear from you.
Please send us your CV latest by 20.12.2017.
Hyperoptic Ltd
We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK. Our teams are located across the UK and Belgrade, Serbia From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen. We have the ambition, the tenacity, and the talent to keep leading the way for others to follow. Going beyond the expected Whatever we’re doing – whether we’re liaising with property professionals, ... Saznajte više
Iskustva zaposlenih
"There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas ... " Pročitajte celo iskustvo
Beneficije
- ADDITIONAL DAYS OFF
- HYBRID WORK MODEL
- FAMILY & PARENTHOOD
- COMPANY DISCOUNT
- TRAININGS, COURSES, CONFERENCES
- AWARDS, BONUSES, GIFTS
- PRIVATE HEALTH INSURANCE
- WORK EQUIPMENT PROVIDED
- FOOD AND DRINKS
- WELLNESS
- EDUCATION, PROFESSIONAL DEVELOPMENT