Job title: Senior Core Network Engineer
Office location: Serbia with Hybrid working (3 days in the office)
About the role:
Maintain core network services
Network optimisation and implementation of network services
Manage and handle network incidents
Create and keep network documentation up to date and run network projects
What will you be doing?
- Perform daily maintenance tasks on core and aggregation network devices
- Creates configuration for new core network services
- Plan, test and implement new network services
- Plan and execute planned maintenance activities with minimal interruption to the end customer
- React promptly to alarms received from monitoring tools, ticketing system or emails
- Provide support to Technology Operations Centre (TOC) engineers
- Create and update documentation about planned network maintenance activities
- Create and keep up to date data about network incidents
What we are looking for:
- CCNP certification or relevant experience in an ISP or Telecom company
- Previous experience in network engineering including design, planning, installation, test, and maintenance of IT networks
- Deep understanding of Ethernet, MPLS, IP, Routing and broadband technologie sand protocol
- Hands on network troubleshooting skills
- CCIE certification - Desirable
Why work for us?
We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people. Do you want to be a part of our next adventure?
Some of our key Benefits:
- Competitive salary
- Global Remote working for up to 2 week per year for those who are able to work remotely
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, move house and volunteer
- Access to a wellbeing platform, Rezilient
- Partnership with SOS Children's Village
- Private medical insurance
- Fit Pass discount
- Technology discount
- Team sports activities
- Massages in the office
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply (please send us your CV in English)
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
Hyperoptic Ltd
We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK. Our teams are located across the UK and Belgrade, Serbia From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen. We have the ambition, the tenacity, and the talent to keep leading the way for others to follow. Going beyond the expected Whatever we’re doing – whether we’re liaising with property professionals,…
Iskustva zaposlenih
"There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas ... " Pročitajte celo iskustvo
Beneficije
- Additional days off
- Hybrid work model
- Family & parenthood
- Company discount
- Trainings, courses, conferences
- Awards, bonuses, gifts
- Private health insurance
- Work equipment provided
- Food and drinks
- Wellness
- Education, professional development