Come join our growing company! Friendly, fast-paced motor carrier looking for someone to fill the position of Drayage Operations Specialist in Trucking Brokerage.
This role will be responsible for building, managing, and growing existing Carrier relationships, including managing all client communications in a timely manner, assisting customers as needed, and ensuring all customers’ needs are met.
Job Type: Full-time
Responsibilities:
- Build, nurture and grow existing carrier relationships
- Solicit additional freight opportunities from current customers
- Manage all account communication in a timely and professional manner
- Provide useful and timely updates during shipment lifecycles
- Assist customers in identifying services that fit their needs and provide information on additional services
- Actively manage to follow up on opportunities within existing accounts
- Source capacity to meet customer needs
- Complete pricing requests and customer bids
- Provide creative solutions for complex transportation situations as they arise
- Work directly with operations to support customer accounts
- Utilize company resources to identify cost and service requirements are being met
- Assist Sales Representatives in obtaining rates for Intermodal/Drayage load opportunities
- Provide service updates between the sales department, customers, and carriers
- Assist with Intermodal/Drayage pricing based on customer requirements
- Create and manage strong relationships with Intermodal/Drayage carriers
Experience:
- No degree is required
- English language FLUENCY - School English will NOT suffice. Accents, dialects and other verbal variations are not of significance, and shall not be looked at unfavorably. What matters is that the conversation is clear and fluent.
- Previous experience in managing, mentoring, and developing high-performing engineers is favorable
- Previous experience as a Drayage Account Manager or Operations Representative (or similar experience) is favorable
- A direct, empathetic communicator
- Excited to deliver high-quality customer success at a fast pace
- Comfortable with fast-paced growth
- Demonstrable multitasking abilities
- Attention to detail
- Thinking outside the box
- Able to work in a highly-dynamic environment
We offer:
- Training
- Interesting and dynamic environment
- Full time job
- Great possibilities for learning and professional development
Interested candidates should address their application submissions (CV preferably with picture and a cover letter/letter of intent), exclusively in the English language.
Millennial Logistics d.o.o.
Kompanija Millennial Logistics posluje u Srbiji i deo je Pink Panthers grupe čije je sedište u Teksasu. Bavimo se logistikom na teritoriji Amerike, Kanade i Meksika, što podrazumeva praćenje (tracking) kamiona, brokerski deo posla, dispatch, CRM, itd. Usled brzog rasta i razvoja komanije, potrebni su nam ljudi koji su voljni vredno da rade i napreduju u dinamičnom i zanimljivom okruženju.