CRM Marketing Cloud Functional Consultant
Robert Bosch d.o.o.
Beograd, Omladinskih brigada
16.08.2025.
Do you want to shape beneficial technologies with your ideas? If so, join us as
CRM Marketing Cloud Functional Consultant
Job Description
You will work with technical department on
- Translating business related requirements into technical development tasks.
- Improving existing SAP Marketing Cloud functionalities through implementation of technical requirements and bug fixing processes.
- Developing new SAP Marketing Cloud functionalities in order to further automate and improve customer journey experience.
- Integrating, testing and improving data sources/interfaces in order to generate new marketable consumers as well as to enrich existing data base.
- Importing third party data through manual and automated uploads into SAP Marketing Cloud.
- Maintaining a healthy domain by monitoring sender reputation metrics.
- Standardizing and documenting SAP Marketing Cloud processes.
You will work with Power Tools Business units on:
- Identifying and understanding Marketing CRM related business requirements.
- Consulting and communicating with sales and marketing department on planning and executing digital omnichannel marketing campaigns (Email, SMS, Push notifications, etc.)
- You will deliver general Marketing Cloud solution trainings for other colleagues worldwide.
- Creation of reports that will serve as the base for campaign success, customer profiling and strategic decision making (KPI, number of marketable consumers, structure of registered products, etc.).
Qualification
- Bachelor or Master degree (Business Administration, Computer Science, IT or similar).
- Experience in IT industry above 3 years (i.e. implementation of software solution)
- Experience with CRM Marketing applications (i.e. SAP, Salesforce, HubSpot or similar).
- Experience with system integration applications (i.e. SAP Integration Suite (CPI), Microsoft Azure or similar) is a plus, but not required.
- Knowledge of Atlassian (i.e. JIRA and Docupedia) or other project management tools will be considered as an advantage.
- Experience in working across multiple teams and handling multiple stakeholders is appreciated.
- Logical and systematic thinking.
- Great communication and presentation skills (Including English).
Benefits
Flexibile working time*
Hybrid work model*
Extra days off
Private health insurance
Opportunities for learning and development
*In agreement with team and leader
About Bosch: Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
About the project: Imagine a startup culture within a corporation – agile, flexible, and always looking for new ways to improve. Take the wheel with us as we steer the digital transformation within Bosch and shape the future of IT. As the PT Business Digital Organization (PT/BDO), we lead, support, and assist the Power Tools business units worldwide, by enabling digital transformation and delivering fast, agile, efficient, and innovative solutions. Our organization is diverse, dynamic, and growing, with over 150 people on our location in Serbia working together in 20+ different areas (e-commerce, online marketing, CRM, OneUX, Big Data & AI, Agile, Project management, eLearning, IT infrastructure, IT and Cyber security and many more). We are working on global projects and you’ll collaborate with colleagues from all over the world and tackle exciting, cutting-edge IT projects. At PT/BDO, there are many opportunities for career growth, and we are all about fostering a culture of trust, support, and inclusivity.
About the team: Our team is in charge of implementation of SAP CRM solution for Bosch Power Tools across different countries and regions. We would like to empower PT business users to understand the needs of users, to engage with them make in intelligent, personalized and atomized way while making the the best of SAP Marketing Cloud solution. Therefore we need your help!
We are working on global projects and you’ll collaborate with colleagues from all over the world and tackle exciting, cutting-edge projects. There are many opportunities for career growth, and we are all about fostering a culture of trust, support, and inclusivity.
So, if you’re looking for a place where your ideas will be heard and you’ll be encouraged to take challenges and grow, this is the right place for you!
So, if you’re looking for a place where your ideas will be heard and you’ll be encouraged to take challenges and grow, this is the right place for you!
Interested? Get ready to
Work #LikeABosch
Simply complete the contact form and submit your CV in PDF format and in English.
Bosch Srbija
Bosch Grupa Grupa Bosch je vodeći dobavljač tehnologija i usluga. Zapošljava oko 421.000 saradnika širom sveta (od 31. decembra 2022. godine). Grupa Bosch sastoji se od firme Robert Bosch GmbH i oko 470 filijala i regionalnih društava u oko 60 zemalja. Delatnost kompanije podeljena je u četiri poslovna sektora: Mobility Solutions, Industrial Technology, Consumer Goods, i Energy and Building Technology. Strateški cilj Bosch grupe je da otkriva tehnologije za povezan život i da poboljšava kvalitet…
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Beneficije
- Edukacija, profesionalni razvoj
- Organizovan prevoz
- Obezbeđen parking
- Zdravlje
- Nagrade, bonusi, pokloni
- Hrana i piće
- Timska druženja
- Fleksibilno radno vreme
- Obuke, konferencije
- Sport i rekreacija