CCPorter is a 360 marketing agency, we carry out outsourced service, call centre and technology projects that we can tailor to your business. We can help you optimise the processes you already use or design them individually according to what your brand currently needs.
CCPorter also provides employment agency services. As part of our recruitment efforts for one of our clients, we are currently looking for a person for the position of:
Sales Trainer with Croatian and English
Joining us you will be responsible for:
- Conducting sales, product and quality training dedicated to Call Centre consultants
- Analysing and obtaining information on training needs and translating the results into training programmes and tools
- Execution of coaching in order to increase the indicated sales and quality indicators
- Creation and updating of training materials, knowledge base contents, manuals, tutorials and other materials being carriers of knowledge for sales teams
- Development of training methods by using available solutions to increase their effectiveness and quality
- Cooperation with the Quality department and the Team Leaders
You are the person we are looking for, if:
- You have min. 2 years of experience as an internal call centre trainer in conducting sales training, transferring knowledge and motivating employees
- You speak Croatian at a native level and your English allows you to communicate freely both in private and in business
- You know sales techniques and training tools or have experience in telephone customer service
- You have practical experience in applying online training solutions
What can we offer you in return?
- Attractive remuneration
- Work from home!
- High level of independence in task execution
- International environment and non-corporate atmosphere
- Opportunity to develop coaching skills
Konkurs je istekao.
CCPORTER Sp.z o.o.
CCPORTER provides professional services for companies in the field of business development, enabling the combination of various outsourcing services and contact center.