Customer Support Agent

SideChain LLC, has its basis in ECD.rs vision to contribute to the idea of bringing cryptocurrencies to everyone and building infrastructure.

Eventually Sidechain took a path toward international companies involved in Crypto business by offering its services of technical and customer support to their clients. 

We are expanding the existing team!

Who are we looking for: People who will take care of people - Since we are covering all time zones, we are working in all shifts (including night shift), a maximum of 5 working days per week with a predetermined schedule.
The project that you will be working on is a global crypto data provider (cryptocompare.com, coindesk.com), English language would be mandatory.

Working hours are 7AM -3PM, 3PM-11PM, 11PM-7AM, and currently we are looking for someone who can work in all shifts, 5 working days per week.

If you are truly enjoying helping customers, even when things don’t go as planned, or the whole day is a bit off, you may be exactly the person we are looking for.

If the smile on your face is stronger than any challenging situation, or your will to help a colleague in need exceeds personal goals or timeframes, you are a person we are looking for.

And if you wish to be a part of the growing team, where ideas are shared and everyone has a voice, we would love to see you applying to this position.

Do we offer a secure position from which you will be able to advance?
No, we do not.

You would have to provide it through serious work, and even then, nothing is certain. Still, we might help you.

Do we offer a secure future in the crypto world?
No, we do not.

The future with us is uncertain but yet interesting.

And the crypto world is already present as much as it is the future.

How do we know all of this?
After 10 years, how much we deal with bringing the crypto world closer to our environment, everyone would learn.

After 10 years of tough work, it could be understood that the hardest part of the job is done.

No it is not.

That is why we need you.

Are you familiar with crypto currencies, or blockchain tech?
You are? Great!

Not really? We will teach you!

Computer literacy?
General computer aptitude is needed, yet higher computer literacy is an advantage.

And last but not the least, the user is always, right?
No, it’s not, but let it stay between us.

If you’d like to write to us about yourself, you are more than welcome to do so, please send us your motivational letter!

CV should be sent electronically.