Internal Sales Administrators

For our client Grammer Business Center a newly established Global Business Center based in Niš, we are seeking an experienced Internal Sales Administrator who will be a part of the initial team as they have launched their new state-of-the-art business center with modern amenities.

Be part of the foundational team in a newly established GBC, which allows for significant career growth and the opportunity to shape the future of the entity in Niš.

As an initial team member, you will have a unique chance to influence processes, and strategies, and to work on globally diverse and challenging projects.

Internal Sales Administrator

Permanent

(Niš)

Job description:

• Customer Care in daily business and supporting Key Account Managers in all customer / project related topics 
• Planning and Analysis: 
  Recording plans such as monthly rolling requirement planning  as per global key account managers' specifications, independently creating and updating standard accrual, opportunities and risks reports for sales performance based on plan/actual comparisons
• Acquisition and Offers: 
  Analyzing customer needs, developing tailored offers in collaboration with key account managers, creating and monitoring proposals per internal guidelines, and assisting in national and international acquisition projects
• Operative Activities: 
  Managing customer requests and orders, coordinating with internal departments and subsidiaries, handling customer-related documentation, maintaining SAP-master data, managing spare parts, overseeing customer portals/systems, sales price and accruals maintenance
• Claims and Escalations: 
  Support on overdue management and claim-negotiations arising from contract deviations and schedule variance
• Customer Relations: 
  Support the preparation of customer events (e. g. Tech-Days and Trade-Fairs) and support on both national and international customer relations and communications
• Reference: 4n6Ps4btkmHhyOuy2Mx1OdVxZ677HxCAlbUpgPwgoDg.

Requirements

• Educational background in Business Administration
• Previous experience working in Sales Administration 
• Strong commercial awareness in sales  
• Fluent English and German Language skills 
• Advanced knowledge MS Office (knowledge of SAP is an advantage)
• Experience in a manufacturing setting (Automotive and/or Commercial Vehicle Industries)

Profile

• Excellent communication, coordination, and interpersonal skills 
• Demonstrated strong business partnering skills 
• Affinity for numbers and problem solving 

We highly appreciate every application and interest for this role, but only shortlisted candidates will be contacted.