Application Automation Engineer

About Swixx Biopharma

Amicus SRB is part of global company Swixx Biopharma. Swixx is a trusted commercial partner to international companies that choose an indirect business model in selected markets. We collaborate with some of the world’s most innovative pharmaceutical and biopharmaceutical companies to ensure that patients have access to cutting-edge therapies, regardless of where they live. By delivering a full spectrum of pharmaceutical services, we combine the expertise and scale of a multinational organization with a market-tailored, local approach. For more than a decade, our team of over 1,600 experts and healthcare professionals has been guided by excellence, ethics, and an unwavering commitment to quality, leaving a meaningful impact on healthcare systems.

Since the start of operations in 2014, Swixx has rapidly grown into one of the largest and fastest-growing biopharmaceutical commercial platforms in Central, Eastern, and Southeastern Europe. Our expansion into the MENA region in late 2023, along with the strategic acquisition of Laboratorios Biopas S.A. in May 2024, further extended our presence into Latin America. This growth has strengthened our ability to deliver life-changing therapies to patients across Central and Eastern Europe, CIS/Europe & Asia, the MENA region, and LatAm markets.

In 2024, the Financial Times recognized Swixx Biopharma as one of Europe’s fastest-growing companies. While rapid growth is important to us, our focus is firmly on sustainable development. Our recently published ESG strategy underscores our commitment to ethical business practices, environmental protection, and social responsibility. We are also strongly dedicated to respecting labor and human rights and to fostering a diverse, inclusive, and equitable work environment where every team member is valued and empowered to grow.

We are currently expanding our team at Swixx Biopharma, and are looking to hire an Application Automation Engineer. The IT team operates as part of a global corporate system.

Key Responsibilities

• Provide Level 1/2/3 support for enterprise applications and IT platforms
• Investigate, troubleshoot, and resolve application incidents, issues, and service requests in a timely manner
• Collaborate closely with internal business stakeholders to deliver technical guidance and application support
• Work with vendors and third-party service providers on issue resolution, system updates, patches, and new feature
• implementations
• Monitor application and platform performance to ensure stable and efficient operations
• Document, maintain, and support application solutions within the company environment
• Manage user access, permissions, and application configurations
• Define functional requirements and contribute to application solution design
• Ensure application security, data integrity, and system compatibility
• Support application deployment, configuration, and change management processes
• Identify opportunities to improve existing processes and automation solutions
• Stay up to date with relevant technologies and industry trends
• Participate in additional IT-related activities as agreed with the direct line manager
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Candidate Profile / Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; professional certifications are an advantage
• Minimum 3 years of experience in Application Support, Technical Support, Workflow Automation, or a similar IT role
• Strong overall understanding of IT systems, including hardware, software applications, and troubleshooting techniques
• Experience with workflow automation platforms such as Nintex K2 and Microsoft Power Automate
• Experience in system administration, configuration, and ongoing maintenance
• Working knowledge of SQL and databases (e.g., MySQL, SQL Server, Oracle)
• Understanding of APIs, web services, and integration troubleshooting
• Experience working in Windows environments
• Proven ability to provide technical support to both internal and external stakeholders
• Exposure to cloud platforms (AWS, Azure, or GCP) is considered an advantage
• Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
• Excellent command of the English language (spoken and written)
• Excellent organizational skills, a strong sense of personal responsibility, and willingness to grow together with the company

What you get in return:

• The opportunity to contribute and learn in a dynamic, customer-focused environment
• To be part of a team driven by a shared purpose
• To gain experience in a multinational, fast-growing company
• To collaborate with colleagues you could only wish for

Sounds interesting?

• Submit your application electronically.
• Only shortlisted candidates will be contacted.
• All applications will be treated confidentially and in accordance with GDPR regulations.

By submitting your CV and any other relevant application data for the advertised position, you consent to Swixx Biopharma processing your personal data for the purpose of conducting the recruitment and selection process. Your personal data will not be retained longer than necessary for the recruitment process for the specific position, unless you provide your explicit consent for the data to be stored in our database. We will also not contact your current or previous employer without your explicit consent.
More information on the processing of candidates’ personal data can be found at www.swixxbiopharma.com, or you may contact us directly.