Customer Care Agent for Norwegian Language

NTH Group is an Information and Communication Technologies company headquartered in Switzerland. Since 1999, we have been consistently developing cutting-edge technological solutions, with a primary focus on mobile technology, covering a wide range of communication platforms, including today's most popular channels such as Viber, WhatsApp, SMS, and more.

We employ over 250 professionals from various business areas who work on projects for leading brands and corporations. Our local offices are located around the globe, and we are committed to building lasting relationships with our customers, employees, and partners based on trust and mutual respect.

Are you a driven, motivated, and ambitious individual who enjoys communicating and interacting with people? Are you looking to join a professional Customer Care team? Nice to meet you!

We are currently recruiting for the position of Customer Care Agent – Norwegian.

Main Responsibilities

• Receiving and processing customer inquiries via email and telephone
• Coordinating with other departments
• Preparing weekly and monthly reports
• Occasionally performing administrative office tasks
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What We Expect from You

• At least one year of experience in a customer care role
• Excellent written and verbal communication skills
• An outgoing attitude and engaging personality
• Dedication, determination, and a drive for success
• Good computer skills
• A solution-oriented mindset with strong problem-solving abilities

Who Are We Looking For ?

Are you often told that you are empathetic and know how to listen and understand the people around you? Our ideal candidate is a good listener who is dedicated to providing high-quality customer support.

We are looking for a self-confident, responsible, and reliable colleague who is eager to learn, grow, and develop within our team, while effectively managing multiple tasks and contributing to both personal and company success.

Why Join Us?

• We truly value our people
• Team-building events and paid monthly sports activities
• A multinational work environment where you will collaborate with colleagues from different cultures and nationalities every day
• A company laptop and all the necessary equipment
• Additional annual leave based on your years of work experience
• A hybrid work model

How to Apply

Please submit your application in English electronically.

By submitting your application for this position, you acknowledge and consent to your information being shared with the NTH Human Resources team and/or Team Leaders involved in the selection process. Your information will be retained for up to three months for recruitment purposes, after which it will be permanently deleted from our databases.