Email Operations Manager

• Up to €45.000 yearly
• 100% Remote 
• Full-time
• B2B Contract
• Reference: sggfmd2krz5EGz2JyDYt8j3SQ6k44CucfDNl2_tSZNc.

We’re hiring an Email Operations Manager who enjoys building fast, reliable systems and pays close attention to how email infrastructure and deliverability work. You’ll play a key role in making sure cold email campaigns run smoothly from day one — combining strategy, execution, and technical troubleshooting across multiple accounts.

Our client is a Portugal-based company whose platform is built to simplify the process of launching effective cold calls and email campaigns, making outreach more efficient and results-driven.

Requirements

• 3+ years in email operations, marketing ops, customer success, or technical support
• Deep understanding of outbound/cold email strategy and best practices
• Strong knowledge of email infrastructure (SPF, DKIM, DMARC, DNS records)
• Hands-on experience with tools like Smartlead, Instantly, Mailshake, etc.
• Ability to manage multiple accounts and troubleshoot infrastructure issues
• Strong communication skills — able to work with both technical and non-technical stakeholders
• Familiarity with deliverability tools (GlockApps, Google Postmaster Tools, MXToolbox)
• Highly organized, process-driven, and comfortable in a fast-paced environment

Nice to Have

• Experience with B2B SaaS or managing clients in an agency-style model
• Ability to lightly QA or troubleshoot sending logic issues with engineering
• Background in sales operations, revenue operations, or campaign management

Responsibilities

• Oversee onboarding and technical setup of customer email domains, inboxes, and sending systems
• Manage inbox warm-up schedules and monitor sender reputation across domains and IPs
• Troubleshoot email infrastructure issues (e.g., SPF, DKIM, DMARC, blacklists, bounces)
• Collaborate with engineering and deliverability experts to ensure system integrity and compliance
• Proactively track campaign performance and flag issues across multiple accounts
• Provide guidance to customers on improving open rates, click rates, and reply rates
• Build and maintain SOPs, checklists, and documentation for scalable operations
• Own usage of tools like Instantly, Smartlead, and email clients (Gmail, Outlook)
• Educate customers on email deliverability best practices and optimization strategies

Get to know DevsData

We are a technology consulting company and a recruitment agency, delivering software solutions to clients from Europe and the US. We work 100% remotely, in an international team. We employ people with experience in international corporations as well as the ones from the best technical and business universities.

Find out more: devsdata.com