- Up to €45.000 yearly
- 100% Remote
- Full-time
- B2B Contract
We’re hiring an Email Operations Manager who enjoys building fast, reliable systems and pays close attention to how email infrastructure and deliverability work. You’ll play a key role in making sure cold email campaigns run smoothly from day one — combining strategy, execution, and technical troubleshooting across multiple accounts.
Our client is a Portugal-based company whose platform is built to simplify the process of launching effective cold calls and email campaigns, making outreach more efficient and results-driven.
Requirements
- 3+ years in email operations, marketing ops, customer success, or technical support
- Deep understanding of outbound/cold email strategy and best practices
- Strong knowledge of email infrastructure (SPF, DKIM, DMARC, DNS records)
- Hands-on experience with tools like Smartlead, Instantly, Mailshake, etc.
- Ability to manage multiple accounts and troubleshoot infrastructure issues
- Strong communication skills — able to work with both technical and non-technical stakeholders
- Familiarity with deliverability tools (GlockApps, Google Postmaster Tools, MXToolbox)
- Highly organized, process-driven, and comfortable in a fast-paced environment
Nice to Have
- Experience with B2B SaaS or managing clients in an agency-style model
- Ability to lightly QA or troubleshoot sending logic issues with engineering
- Background in sales operations, revenue operations, or campaign management
Responsibilities
- Oversee onboarding and technical setup of customer email domains, inboxes, and sending systems
- Manage inbox warm-up schedules and monitor sender reputation across domains and IPs
- Troubleshoot email infrastructure issues (e.g., SPF, DKIM, DMARC, blacklists, bounces)
- Collaborate with engineering and deliverability experts to ensure system integrity and compliance
- Proactively track campaign performance and flag issues across multiple accounts
- Provide guidance to customers on improving open rates, click rates, and reply rates
- Build and maintain SOPs, checklists, and documentation for scalable operations
- Own usage of tools like Instantly, Smartlead, and email clients (Gmail, Outlook)
- Educate customers on email deliverability best practices and optimization strategies
Get to know DevsData
We are a technology consulting company and a recruitment agency, delivering software solutions to clients from Europe and the US. We work 100% remotely, in an international team. We employ people with experience in international corporations as well as the ones from the best technical and business universities.
Find out more: devsdata.com
DevsData
DevsData LLC is a premium software development and IT recruitment company. DevsData LLC is a boutique software agency, with Google-level engineers and a vast network of senior expert contractors. We’re all about premium quality and business understanding. We bring together people that believe work is passion and whose mission is to bring ideas to life. Over the years, we've been accumulating our expertise in building software and conducting recruitment projects for different segments, such as fin-tech,…