Customer Service Representative - Danish speaking

Exciting GmbH is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting GmbH is one of the leading providers of comprehensive sales support. We take care of any desired communication, in writing, by telephone or chat as well as in the social media.

You want to work in a motivated team and are looking for new challenge? You speak Danish and German? Then you are to the right place! We are looking for motivated employees in Serbia!

What will you be doing?

• Provide support for all customer inquiries via telephone and e-mail
• Documenting the results from conversation properly
• Service to ensure customer satisfaction
• Provide product and service information to customer
• Keep up to date on services, policies and processes to ensure implementation and accurate information
• Be independent in your tasks
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Job Requirements

That's how you convince us:

• You have fun on the phone and with customer service
• You are a team player, but able to work individually as well
• You are flexible, reliable and show commitment
• You are fluent in Danish
• You have very good written and spoken English and German language skills and a strong customer and service orientation

That's what we're offering you:

• Professional induction as well as regular training and workshops
• Long-term exciting career and development opportunities in a flat hierarchy
• Attractive working schedules for an excellent work-life balance
• Private health insurance
• Remote work (Serbia-based only)

Are you excited?

Apply today!

We look forward to receiving your application documents including cover letter and CV!