Service Desk Agent - English language (part time role)

M Plus Serbia d.o.o.

Beograd | Hibrid, Španskih boraca 75

13.06.2025.

4 izvršioca ugovor nepuno radno vreme 1. i 2. smena online intervju za posao

WE'RE HIRING!

Service Desk Agent - English language (part time role)

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Do you have a passion for helping people while tackling new challenges? If you are looking for international experience within a team that will support your personal and professional development, take a look at this opportunity we are offering: Handle a wide variety of customer queries Recognize faults and advise the correct course of action Ensuring customer queries and issues are followed through until completion Problem solving following processes within a busy environment Deal confidently with complaints, escalating as appropriate Take remote action via remote tools to clear faults on ATMs Reference: cqSd3IcIX4fnoj5YZxAWPRs99AnCFN1960QmA2vrRhU. What we expect from you: High school diploma Fluency in speaking and writing of English language Well-developed computer skills (MS Office is a must) Exceptional customer service orientation and team spirit Willingness to work during weekends What you will get from us: Work on Saturdays and Sundays in rotating shifts from 7 am – 5 pm or 9 am – 7 pm Hybrid model of work Opportunity to develop skills through organized training Work in a large, international team Work in modernly equipped offices located in the heart of the business center in New Belgrade Advancement opportunities/Career development Possibility of conversion to a contract with a client with all of the benefits included We’re looking for someone eager to learn, grow, and enjoy the process. Apply now with your CV in English, and let’s get started! Note: Only shortlisted candidates will be contacted. Best of luck!

M Plus Serbia

Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…

Više o poslodavcu

Iskustva zaposlenih

"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo

Beneficije

Obuke, konferencije
Edukacija, profesionalni razvoj
Zabavni sadržaj
Kompanijski popusti
Porodica i roditeljstvo
Nagrade, bonusi, pokloni
Timska druženja
Zdravlje

What we expect from you:

What you will get from us: