Tech Helpdesk Partner (Entry-level)

Do you love solving problems and helping people with tech?

Are you the person your friends turn to when they need help with their computer or phone? If you enjoy finding solutions, talking to people, and learning something new every day – this is the job for you! 

We’re looking for a Tech Helpdesk Partner to join our international team and support clients by solving technical issues and making sure everything runs smoothly.

No experience? No problem!

This is the perfect opportunity for someone at the beginning of their career who's ready to learn, grow, and take on a new challenge. If you're curious, motivated, and excited to kick off your career in tech support – we’re here to support you every step of the way.

What will you be doing?

• Helping customers step-by-step to solve tech issues
• Answering calls, emails, and support tickets
• Troubleshooting known and new problems (hardware & software)
• Making sure customer issues are resolved within deadlines
• Supporting and guiding new team members
• Following internal procedures and helping improve service quality
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What do we expect from you?

• Willingness to work fully from our Belgrade office
• High school diploma (technical background is a plus)
• Fluent English (written and spoken)
• Flexibility to work in shifts (night shifts included)
• Good knowledge of Windows OS
• Problem-solving mindset and attention to detail
• Team spirit and willingness to learn

What do we offer?

• Career growth opportunities
• Friendly, international team
• Modern offices in New Belgrade
• Possibility of conversion to a full-time client contract and benefits

Note: Only shortlisted candidates will be contacted. Best of luck, we can’t wait to meet you!