Posao IT Help Desk / Support Bajina Bašta

...WE'RE HIRING! L1 Technical Support & Networking Specialist M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction...

...The person employed in this position represents the first line of support for IT clients, receives/solves IT tickets by phone, chat, e-mail, and self-service, uses the knowledge base, procedures, and defined steps to solve the client's problems...

...to absorb and retain information quickly? If so, you would be a perfect fit for our Help Desk Specialist position! While providing quality technical support and presenting ideas in user-friendly language, your main duties would be: Talking customers...

...within the global Service Desk organization, you provide remote support, perform structured troubleshooting, manage user administration activities, contribute to endpoint management, and coordinate solutions with specialized IT teams and external service...

...-training, mentoring, process improvements, automation projects, and new product introductions. Assist Level 1 during peak periods to help maintain service levels and customer satisfaction. Career Progression This role is part of a structured support model...

poslodavac odgovara na prijave

Almaks je domaća kompanija koja uspešno posluje na teritoriji Srbije već 35 godina u telekomunikacionim i tehničkim sigurnosnim sistemima, kao i oblasti pametnih gradova i rešenja, gde se profilisala kao lider u distribuciji, projektovanju i izvođenj...

...team as: Technical Support Specialist Niš Key Responsibilities: Provide technical support to customers and internal colleagues Enter, process and follow up on customer orders Review technical requirements, specifications and documentation related...

...Title: Remote Technical Services - Polish speakerLocation: Belgrade, Serbia What you'll do As a Technical Support Specialist, you will play a key role in helping customers and internal teams resolve technical issues and ensure smooth project...

...or equivalent Fluent English and French (written and verbal) Minimum 2 years of experience in a technical service desk or support role Strong experience supporting Windows operating systems Proven troubleshooting, analytical, and customer support skills Ability...

...experience in an IT support, help desk, or technical support role. Experience with user account and access management. Familiarity with IT asset and inventory management. Basic understanding of computer networks and information security practices. Experience...