Posao

Koordinator za implementaciju koordinira saradnju između klijenata projektnih i tehničkih timova radi uspešne isporuke rešenja. Kandidat obezbeđuje administrativnu podršku prati rokove i rizike i gradi lokalne odnose kako bi implementacije bile tačne i funkcionalne.

Pozicija postoji da brzo identifikuje i reši tehničke incidente kako bi se obezbedio neprekidan rad usluga finansijskih klijenata. Kandidat će podržavati bankomate i softver, komunicirati sa korisnicima i koordinisati sa IT timom radi brzog zatvaranja incidenata.

Customer Experience Representative provides quality support by understanding customer needs and resolving inquiries through oral and written communication. The role ensures regular case monitoring and SLA adherence while reporting on activities and supporting continuous process improvement.

Service Planner coordinates field service delivery to ensure timely resolution of technical requests and compliance with contractual SLAs. The role relies on strong Italian communication to manage technician workloads track progress and drive parts and administrative coordination.

The Field Support Agent coordinates and monitors field technician requests to ensure timely resolution and adherence to contractual obligations. The role emphasizes strong English communication and problem solving while supporting US working hours and enabling technician productivity.