Who are we?
We have a few eCommerce brands. We are currently selling mainly on Amazon.com. We are looking for an eCommerce/Amazon assistant to help out with a variety of responsibilities.
Who we are looking for?
We are looking for someone who has great written English and willingness to grow and improve.
List of responsibilities which may be included, for example:
- Communicate with Amazon support on a regular basis regarding any issues the account has. That means regularly being on the phone with Amazon and knowing the ins and outs of Amazon.
- Do our customer support in response times which are less than 24 hours. Currently, the load is very low.
- Create shipping labels and send to suppliers.
- Follow-up with suppliers based off check-lists to make sure our purchase orders are going smoothly.
- Filling in data in various spreadsheets we have to keep consistent data.
- Deal with inventory files inside Amazon and knowing how to handle and navigate them 100%.
- Doing maintenance work both on our own Shopify store and our Amazon store.
- Monitoring samples and product shipments and calling the shipping providers
Our requirements are:
- Great communication skills, via written way and through voice.
- Previous experience with customer support
- Please use the word "amazon" as the first word of your application, just to make sure you read through the whole application.
- Please include a short summary of your experience.
- Please let me know if you have any references or past work you can present to us as well. That would be wonderful to look at.
- In order to proceed with the application, please email firstname.lastname@example.org with the exact subject line "Amazon Superstar Assistant", otherwise, we'll ignore your email.
- Sejšeli, , Global Gateway 8, Rue de la Perle, Providence, Victoria, Mahe