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Konkurs je istekao.

Business Process Management Analyst

UNIQA neživotno osiguranje a.d.o.

Beograd

28.07.2021.

ugovor puno radno vreme

We believe that successful people form the stable foundation of every successful company.

Our name is a symbol of the quality and respect of our clients and associates.

Our priority is top quality service that is trusted by more than half a million clients in Serbia.

We are UNIQA Insurance.

Due to increased workload, now we have a challenging vacancy open and we invite you to become our:

BUSINESS PROCESS MANAGEMENT ANALYST

Located in Belgrade

Main duties:

◼ Regular analysis of AS-IS business processes

◼ Maintenance of catalog of business processes (workflows)

 Definition, implementation and monitoring of KPI system

 Design and implementation of optimized TO-BE business processes

 Enhancements of business process efficiency by using digital and innovative technologies (i.e RPA, ChatBot, etc.)

 Analysis of FTE capacities in the company

 Maintenance and enhancement of certified QMS systems of the
company (ISO 9001, etc.)

 Implementation of new methods and solutions for business process improvement (i.e. OpEx, Lean Six Sigma, Agile, etc.)

 Development and maintenance of company business
documentation in accordance with QMS systems and company
standards

◼ Preparation of necessary reports to Local and UNIQA Group
management

Requirements:

◼ University or MA degree - social or technical discipline preferred

◼ At least 3 years of work experience on the similar position

◼ Experience in business process management and methods for business process improvement

 Experience in Quality Management Systems (ISO 9001)

 Fluent English – oral and written

  MS Office, Visio

Profile:

 Excellent communication and negotiation skills

 Analytical thinking and ability to translate strategy into action

 Strong customer and service orientation

 Solution oriented thinking

 Creativity, ability to improvise and make things happen

 Team orientation - listen and respond to others, as well as, readiness to take over responsibility

◼ Passion for performance and motivation to go the extra mile with leadership qualities

____________________________________

If you are interested to develop your experience and knowledge, you can send your CV and motivation letter.

We thank to all candidates for their interest; however, only short-listed applicants will be contacted.

By applying for the vacancy, you agree that your personal data may be processed for recruitment and selection purposes for the said position.

Konkurs je istekao.

UNIQA neživotno osiguranje a.d.o.

  • Srbija, Beograd, Milutina Milankovića 134G
  • PIB: 104990662
  • Matični broj: 20289414
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