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Call Center Agent - Affinity Programs

Marsh d.o.o.

Beograd

15.04.2021.

ugovor puno radno vreme

Call Center Agent for affinity insurance scheme

Affinity is a Marsh business practice which creates insurance products that are sold attached to other products or services.

What are you accountable for?

  • Client and customer satisfaction
  • Operational and administrative support
  • Daily operational support
  • Provide first call resolution for all customer enquiries
  • Collecting and preparing necessary data and documentation for monthly settlements
  • Producing presentation materials, reports, documents and proof read correspondence
  • Be compliant with internal procedures
  • Other non-specified administrative tasks as assigned by superiors

Ideal candidate must be: 

  • University degree or Higher Education Diploma
  • Strong organizational skills
  • Technical Knowledge and focus (Microsoft Excel, Microsoft Outlook, Databases, etc.)
  • Communication skills
  • Fluent in English (both written and spoken)
  • Well organized and growth driven
  • Problem-solving oriented
  • Fast learner
  • Dynamic and proactive
  • Team player 
  • Insurance/Marketing knowledge and Customer service is a plus

What we offer?

  • Dynamic and professional environment
  • Knowledge from the world’s largest insurance network 
  • Insurance based benefits
  • Ability to grow and thrive

Industry: Insurance, financial services

Employment: Full-time

    Marsh d.o.o.

    • Srbija, Beograd, Omladinskih brigada 90a
    • PIB: 102994595
    • Matični broj: 17491156
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