Call Center Agent - English Language

With lots of a professional expertise in the financial and investment markets, we are focused on fast and sustainable growth and expansion, while remaining up to the latest trends and highest standards in the financial and investment industry. We advise and provide highest quality financial services to millions of customers worldwide in some of the most attractive countries.

Now you have the amazing opportunity to join our newly opened team of winners in Belgrade and grow and develop with us on the position of Call Center Agent - English Language in Belgrade

Your role:

On the position of a Call center agent, you will be the one who would be developing further the relationship between us, our clients and their customers. Your role would be to potentiate already established bonds in the most professional manner, ensuring exquisite quality of service and increase of the sales volumes.

Responsibilities:

• To upgrade and develop further customers’ potential in a professional and firm manner;
• To expand and generate business by using the potential of the provided contacts’ flow and internal databases at optimum level;
• To explore and analyse customers’ needs and apply a tailored approach for each individual case;
• To incorporate new and innovative selling techniques to ensure best possible results and increase of the sales volumes.
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What do you need to be successful and join our team of winners?

• Excellent command of English – both written and spoken;
• At least 1 year of a previous professional experienced in a sales-oriented and customer service environment;
• Great communication and interaction skills and competences;
• Willing to go that extra mile to ensure outstanding results;
• Flexible and dynamic and a natural multitasker with swift and agile mind;
• Performing best in a high-pressure and fast-paced environment.

Our outstanding offer:

• A great opportunity to become part of our international team;
• Competitive basic remuneration and attractive bonus scheme;
• Opportunities to grow and develop yourself and build a great career with us in long term.