Card Specialist - Mobi Banka
Card Specialist - Mobi Banka
Job overview/purpose:
- Responsible for a part of back office operations
Key responsibilities and deliverables:
- Registration and updating of pay cards base (personalization and reissuing cards)
- Monitoring of transactions created in acceptance network
- Monitoring of transactions created by the issue and use of pay cards
- Monitoring of all additional pay card services
- Monitoring the functioning of CMS applications in the pay cards segment
- Resolving complaints and chargebacks
- Communications with the processor regarding the resolution of complaints and dubious cards
- Exchange of files with the processor and NBS
- Participation in the process of ATMs activation and deactivation
- Communications with external companies which maintain POS terminals and ATMs
- External and internal reporting
- Controlling the calculation of maturity, interest, fees, and collection of due receivables
- Controlling of cards transactions and bookings
- Detection of possible fraud cases and initiating and informing Fraud officer
- Preparation and adjustment of internal procedures and instructions
- support for resolving objections and complaints according card payment transaction issues
- Assist manager with other responsibilities as needed
- Participating in Bank projects
For the good start you will need:
- Minimum IV level of education
- Minimum 3 years experience in similar jobs
- English language knowledge
- Good knowledge of Microsoft Office package
You will enjoy:
- Working in comfortable and functionally equipped working space
- Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
- Friendly and dynamic team who will support you from the beginning
- Be part of a highly competent and collaborative environment
Please, apply by 19.01.2020.
Yettel d.o.o.
Yettel je deo e& PPF Telekom Grupe, koja je nastala iz partnerstva PPF Grupe i Emirates Telecommunication Group („e&”). e& PPF Telekom Grupa usmerena je na pružanje vrhunskog korisničkog iskustva u oblasti telekomunikacionih i digitalnih usluga u zemljama Centralne i Istočne Evrope. Yettel, deo e& PPF Telekom Grupe, ima skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovao je pod imenom Telenor Srbija. Kompanija je prisutna na tržištu od 2006. godine i trenutno…
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