Key responsibilities:
- Registration and updating of pay cards base (personalization and reissuing cards)
- Monitoring of transactions created in acceptance network
- Monitoring of transactions created by the issue and use of pay cards
- Monitoring of all additional pay card services
- Monitoring the functioning of CMS applications in the pay cards segment
- Resolving complaints and chargebacks
- Communications with the processor regarding the resolution of complaints and dubious cards
- Exchange of files with the processor and NBS
- Participation in the process of ATMs activation and deactivation
- Communications with external companies which maintain POS terminals and ATMs
- External and internal reporting
- Controlling the calculation of maturity, interest, fees, and collection of due receivables
- Controlling of cards transactions and bookings
- Detection of possible fraud cases and initiating and informing Fraud officer
- Preparation and adjustment of internal procedures and instructions
- Support for resolving objections and complaints according card payment transaction issues
- Assist manager with other responsibilities as needed
- Participating in Bank projects
For the good start you will need:
- Minimum IV level of education
- Minimum 3 years' experience in similar jobs
- English language knowledge
- Good knowledge of Microsoft Office package
You will enjoy:
- Working in a dynamic environment
- Competitive benefits
- Great working conditions
- Ability to grow and thrive through the company
Konkurs je istekao.
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