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Card Specialist

Mobi Bank a.d.

Beograd

01.12.2021.

ugovor puno radno vreme

Key responsibilities:

  • Registration and updating of pay cards base (personalization and reissuing cards)
  • Monitoring of transactions created in acceptance network
  • Monitoring of transactions created by the issue and use of pay cards
  • Monitoring of all additional pay card services
  • Monitoring the functioning of CMS applications in the pay cards segment
  • Resolving complaints and chargebacks
  • Communications with the processor regarding the resolution of complaints and dubious cards
  • Exchange of files with the processor and NBS
  • Participation in the process of ATMs activation and deactivation
  • Communications with external companies which maintain POS terminals and ATMs
  • External and internal reporting
  • Controlling the calculation of maturity, interest, fees, and collection of due receivables
  • Controlling of cards transactions and bookings
  • Detection of possible fraud cases and initiating and informing Fraud officer
  • Preparation and adjustment of internal procedures and instructions
  • Support for resolving objections and complaints according card  payment transaction issues
  • Assist manager with other responsibilities as needed
  • Participating in Bank projects

For the good start you will need:

  • Minimum IV level of education
  • Minimum 3 years' experience in similar jobs
  • English language knowledge
  • Good knowledge of Microsoft Office package

You will enjoy:

  • Working in a dynamic environment
  • Competitive benefits
  • Great working conditions
  • Ability to grow and thrive through the company  

    Mobi Banka a.d.

    O nama Mobi Banka, deo PPF grupe, jedna je od najbrže rastućih mobilnih i onlajn banaka u regionu. Za samo pet godina poslovanja približila se broju od 500.000 klijenata. Prateći ovaj dinamičan rast, strateško opredeljenje Banke je razvoj inovativnih digitalnih proizvoda, uz sinergiju telekomunikacionih i bankarskih rešenja, koji će biti dostupni korisnicima prvenstveno kroz mobilno i onlajn bankarstvo. Od samog početka 2014. godine, cilj Mobi Banke, tada Telenor banke, bio je da potpuno…

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