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Client Relations Officer

Workforce

Beograd

13.04.2021.

ugovor puno radno vreme 1. smena

Workforce has partnered with a successful company in the field of healthcare to search for a motivated and high-energy CLIENT RELATIONS OFFICER to be based in Belgrade.

Required qualifications:

  • Preferably university degree
  • Relevant working experience in the same or similar position
  • Fluent in English
  • Knowledge of another foreign language is an advantage
  • Extensive MS Office skills required

Job description: 

  • Business correspondence in English and local language
  • Respond efficiently to patient and doctor needs and inquiries
  • Ensure the delivery of quality care to patients
  • Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and standards
  • Manage patient scheduling and direct patient traffic flow
  • Present treatment plans to patients
  • Organize and present financial arrangements to patients
  • Arrange payment schedules with patients
  • Oversee the processing of claims
  • Determine staff schedules and ensure operational standards are met
  • Oversee collections and accounts receivable
  • Write business correspondence and reports
  • Run and analyze management reports
  • Support marketing and promotion initiatives
  • Maintain patient data according to regulations and company policies
  • Ensure that records are stored securely and in compliance with privacy and security regulations
  • Take responsibility for the appearance and functionality of the office

Candidates profile:

  • Likable, dependable, empathic
  • Excellent communication and interpersonal skills
  • Organized and capable of multitasking
  • Responsible and hardworking person
  • Result orientation and problem-solving capability
  • Sales and negotiation skills

Only shortlisted candidates will be contacted.

    Workforce

    Workforce Human Resource je regionalna HR kompanija koja posluje u zemljama Adriatic regije. Imamo preko 20 godina iskustva u HR industiji gde svakodnevno podržavamo preko 500 klijenata i preko 5.000 saradnika. Naša rešenja kreirana su prema vašim potrebama, bilo da tražite posao ili ste poslodavac, bilo da vam treba 1 ili 1.000 zaposlenih. Pružamo podršku u regrutaciji, u zapošljavanju, oblasti radnog prava i HR konsaltinga, obračunu zarada, outsourcingu procesa regrutacije i onsite menadžmenta.…

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