Workforce has partnered with a successful company in the field of healthcare to search for a motivated and high-energy CLIENT RELATIONS OFFICER to be based in Belgrade.
Required qualifications:
- Preferably university degree
- Relevant working experience in the same or similar position
- Fluent in English
- Knowledge of another foreign language is an advantage
- Extensive MS Office skills required
Job description:
- Business correspondence in English and local language
- Respond efficiently to patient and doctor needs and inquiries
- Ensure the delivery of quality care to patients
- Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and standards
- Manage patient scheduling and direct patient traffic flow
- Present treatment plans to patients
- Organize and present financial arrangements to patients
- Arrange payment schedules with patients
- Oversee the processing of claims
- Determine staff schedules and ensure operational standards are met
- Oversee collections and accounts receivable
- Write business correspondence and reports
- Run and analyze management reports
- Support marketing and promotion initiatives
- Maintain patient data according to regulations and company policies
- Ensure that records are stored securely and in compliance with privacy and security regulations
- Take responsibility for the appearance and functionality of the office
Candidate’s profile:
- Likable, dependable, empathic
- Excellent communication and interpersonal skills
- Organized and capable of multitasking
- Responsible and hardworking person
- Result orientation and problem-solving capability
- Sales and negotiation skills
Only shortlisted candidates will be contacted.
Workforce
Workforce Human Resource je regionalna HR kompanija koja posluje u zemljama Adriatic regije. Imamo preko 20 godina iskustva u HR industiji gde svakodnevno podržavamo preko 500 klijenata i preko 5.000 saradnika. Naša rešenja kreirana su prema vašim potrebama, bilo da tražite posao ili ste poslodavac, bilo da vam treba 1 ili 1.000 zaposlenih. Pružamo podršku u regrutaciji, u zapošljavanju, oblasti radnog prava i HR konsaltinga, obračunu zarada, outsourcingu procesa regrutacije i onsite menadžmenta.…
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