Consumer Renewal and Retention Officer

Belgrade

Resposibilities:

• Performing sales activities through telephone calling related to:
• Telenor consumer customers in order to renew their contracts and/or retain them
• Cross-sell and upsell activities, educating customers on new products and services
• Calling new customers and offering Telenor services
• Reference: uagE1XXhhR7rL0dzWbaUn1u7UnWLieG5zxBQBPqC9tV7MoxlSLSWyiXJt8jLwcSn
• Achieving sales and efficiency targets related to specific activity on monthly level
• Handing sales related customers requests through applications and written correspondence

Requirements:

• High school, College degree
• Excellent communication and presentation skills
• Excellent negotiating and sales skills
• Knowledge of business correspondence and communication
• Computer literacy
• Excellent knowledge of English language

We offer:

• Working in top class office in Belgrade
• Dynamic and positive team spirit
• On job education and development

Please note the position is through outsourcing agency.

Please apply by {date}